July 2010
Working in any field of public policy is a bit like living in a haunted house: You spend most of your day dodging bogeymen, ghosts, phantasms, phantoms and specters of imagined harms, frauds, invasions and various conspiracies supposedly perpetrated by evil companies against helpless consumers, justice, God, Gaia, small woodland creatures and every sort of underserved, disadvantaged and/or underprivileged group of man, animal, vegetable and mineral imaginable.
But Internet policy—particularly online privacy—tends to be haunted by such groundless imaginings far more than most other areas of policy, largely because it manifests itself in ways that are far more real and immediate to ordinary users. For example, as outraged as any of us might feel about the Gulf oil spill, how many of us have the slightest clue what’s really involved (beyond what we’ve learned watching TV anchors stumble through a vocabulary they don’t understand)?
By contrast, huge numbers of Americans have daily interaction with web services like those provided by Google, Microsoft, Yahoo, Twitter and Facebook. That doesn’t mean we necessarily understand how these technologies work. Indeed, quite the contrary! As Arthur C. Clark said, “Any sufficiently advanced technology is indistinguishable from magic.” But we often think we know how these technological marvels work, and certainly sound much more informed when we spout off (pun intended) about these things than, say, “top kills” on the bottom of the ocean floor. In short, we know just enough web services to be dangerous when we ground strong policy positions in our unsophisticated understanding of how things really work online.
There are few better examples of this than the constantly repeated bugaboo that “Facebook sells your data to advertisers!” Or “Facebook only wants you to share more information with more people for advertising purposes!” These myths bear no relation to how advertising on social networking sites actually works, as Facebook CEO Sheryl Sandberg explains beautifully in a short tutorial video. Here’s the key portion: Continue reading →
I spend a lot of my time as an Internet policy analyst railing against elitist suggestions that “ordinary” users are just too dumb to take care of themselves online, no matter how effectively technology empowers them to make decisions for themselves about the content they and their children consume, what data they allow to be shared about themselves on social networking sites or while browsing, etc. Indeed, Adam Thierer and I wrote a lengthy paper about What Unites Advocates of Speech Controls & Privacy Regulation? attacking such elitism when enforced by paternalist laws that assume everyone has the same values and that only the wise philosopher-kings of technology policy can possibly protect us all from our own stupidity.
But of course there are plenty of stupid people in the world, and they often do very stupid things—like walking on the side of a highway with just a few feet between a noise barrier and passing cars just because “Google Maps told you to do so!” That’s essentially what Lauren Rosenberg claims in her very stupid lawsuit against Google, after she was hit by a passing car following directions from the beta walking directions tool in Google Maps—and despite the warning Google provided. Danny Sullivan tells the full story at SearchEngine Land, complete with photos that should have caused any reasonably prudent person to think, “Hey, what a minute, maybe that warning label I saw telling me the suggested route might lack sidewalks or pedestrian paths was actually there for a reason!”
Rosenberg seeks several hundred thousand dollars in damages from Harwood (the driver who hit her) and Google, asserting Google was negligent and failed to adequately warn her. The key policy issue this case raises is the same as in many, many aspects of Internet policy: How much disclosure is enough? As clearly shown by the photos in Danny’s post, Google did warn Rosenberg; so the real danger in this case is that the courts (or lawmakers in the future) could set ever-higher standards for increasingly obnoxious warning labels on websites than they would provide on their own. This reminds me of my all-time favorite warning label (on a collapsible baby stroller): “REMOVE BABY BEFORE FOLDING!” (A contest for similarly inane real-life warnings can be found here.) Continue reading →
On the podcast this week, Eric Frank, co-founder and president of Flat World Knowledge, the leading publisher of commercial, openly licensed college textbooks, discusses the company and its business model, which he compares to that of Red Hat. In the podcast Frank addresses moral hazards of the traditional college textbook publishing model, the company’s genesis, products and services it offers, how it makes money, and why it appeals to students, professors, and authors.
Related Readings
- Building a Better Model: Eric Frank on Flat World Knowledge (.pdf)
- “Flat World schools textbook publishers with free Web editions”, at Ars Technica
- “Textbook case”, Westchester County Business Journal
- “Flat World Knowledge: The Textbook Case for Disruption”, at bNET
Do check out the interview, and consider subscribing to the show on iTunes. Past guests have included Clay Shirky on cognitive surplus, Nick Carr on what the internet is doing to our brains, Gina Trapani and Anil Dash on crowdsourcing, James Grimmelman on online harassment and the Google Books case, Michael Geist on ACTA, Tom Hazlett on spectrum reform, and Tyler Cowen on just about everything.
So what are you waiting for? Subscribe!
NY venture capitalist Fred Wilson notes eight advantages of using the iPhone’s Safari browser over iPhone apps to access content. Fred’s arguments seem pretty sound to me and help to illustrate the point I was trying to make a few months ago in a heated exchange over Adam’s post on Apple’s App Store, Porn & “Censorship”: Although Apple restricts pornographic apps, it does not restrict what iPhone (or iPad or iTouch) users can access on their browsers. (And it’s not censorship, anyway, because that’s what governments do!)
As I noted in that exchange, the main practical advantage of apps right now over the browser seems to be the ability to play videos from websites that require Flash—which is especially useful for porn! Apple has rejected using Flash on the iPhone on technical grounds, in favor of HTML5, which will allow websites to display video without Flash—including on mobile devices. But once HTML5 is implemented (large scale adoption expected in 2012), this primary advantage of apps over mobile Safari will disappear: Users will be able to view porn on their browsers without needing to rely on apps—and Apple’s control over apps based on their content will no longer matter so much, if at all.
Of course, it may take several more years for HTML5 to really become the standard, but what matters is that all Apple products, including mobile Safari, already support HTML5. So it’s just a question of when porn sites move from Flash to HTML5. That seems already to be happening, with major porn publishers already starting the transition. The main stumbling block seems to be HTML5 support from the other browser makers. But Internet Explorer 9 supports HTML5, and is expected out early in 2011 with a beta version due out this August. Mozilla’s Firefox 4.0 (formerly 3.7) also promises HTML5 support and is due out this November. Since porn publishers have always been on the cutting edge of implementing new web technologies, I’d bet we’ll start seeing many porn sites move to HTML5 by this Christmas. And by Christmas 2011, as we all sit around the fire with Grandma sipping eggnog and enjoying our favorite adult websites on our overpriced-but-elegant Apple products loading in HTML5 in the Safari browser, we’ll all look back and wonder why anyone made such a big deal about Apple restricting porn apps.
Oh, and if you get tired of waiting, get an Android phone! Anyway, here are my comments on Adam’s February post: Continue reading →
The phrase, “well, 26 times, but who‘s counting?” has 26 letters and numbers in it. Each one in this Cato@Liberty blog post about the Obama administration’s moves toward implementing Sunlight Before Signing is a link to another post about Sunlight Before Signing. I do like to entertain me.
Recall that President Obama promised on the campaign trail that he would post bills Congress sends him online for five days before he signs them. His early performance was not good, but he’s improving and Whitehouse.gov took major steps in the last few weeks to advance the ball.
There are now RSS feeds on Whitehouse.gov’s new “pending legislation” page—the stuff getting that sunlight—as well as on the “signed legislation” and “vetoed legislation” pages. Readers of this blog certainly know how feeds can propagate information.
As I said in my C@L post, “A habit of civic awareness can take root thanks to these RSS feeds . . . . We’ll have a more engaged, self-governing citizenry as a result.”
Won’t you help with that process by using these feeds yourself, and by promoting them to others by writing about the feeds, forwarding this post, reTweeting and so on?
Thanks!
Sincerely,
Democracy
Common Sense Media (CSM) is a media “watchdog” group that provides a terrifically useful service to the public through independent reviews of popular media content (movies, music, TV, games, and more). As a parent, I find their service indispensable and, as a policy analyst, I have praised their rating system and their media literacy / digital citizenship programs again and again, including numerous endorsements in my special report on Parental Controls & Online Child Protection and other testimony and filings before Congress and federal regulatory agencies.
Thus, being such a big fan of CSM, I was quite dismayed to see the comments they just submitted to the Federal Trade Commission (FTC) as part of the agency’s review of the Children’s Online Privacy Protection Act (COPPA). They advocate not just expanded educational efforts, which are great, but also expanding COPPA’s age scope to cover all kids under 18 as well as opt-in mandates for the collection and use of any “personal information” or “behavioral marketing.” For all the background on the law and the FTC’s resulting COPPA rule, see this beefy paper Berin Szoka and I authored last year and this testimony and follow-up submission Berin did for the Senate Commerce Committee. And then read the joint submission made by PFF, CDT, and EFF in the same FTC proceeding that CSM just filed in.
Sadly, it’s clear to me that Common Sense Media didn’t take anything we warned about in those papers or filings seriously—or perhaps that they just didn’t bother to read them very carefully, if at all. Their filing is a classic example of good intentions gone wrong. I understand that they want to take additional steps to protect children online, but they completely ignore the practical realities of COPPA expansion and its associated trade-offs:
Those of you interested in transparency and “Government 2.0” issues will absolutely want to pick up Open Government: Collaboration, Transparency, and Participation in Practice, a terrific collection of 34 essays edited by Daniel Lathrop and Laurel Ruma. Much like Access Controlled, the collection of essays on global Internet filtering and censorship that I praised here last month, Open Government is a resource like no other in its field. It offers an amazing diversity of viewpoints covering virtual every aspect of the debate over transparency and open government.
The collection was published by O’Reilly Media and Tim O’Reilly himself has one of the best chapters in the book on “Government as a Platform.” “The magic of open data is that the same openness that enables transparency also enables innovation, as developers build applications that reuse government data in unexpected ways.” (p. 25) This explains why in their chapter on “Enabling Innovation for Civic Engagement,” David G. Robinson, Harlan Yu, and Edward W. Felten, of the Center for Information Technology Policy at Princeton University, speak of “a new baseline assumption about the public response to government data: when government puts data online, someone, somewhere will do something valuable and innovative with it.” (p.84) “By publishing its data in a form that is free, open, and reusable,” they continue, “government will empower citizens to dream up and implement their own innovative ideas of how to best connect with their governments.” (p. 89)
Indeed, just think about some of the many exciting sites and projects (both public and private) that have been developed thanks to government data becoming more accessible in recent years. Here’s a short list of some of the best: Continue reading →