March 2006

The WSJ reports today that “Large phone companies and telecom-equipment makers are developing plans that would blow up the flat-fee structure for high-speed Internet access and instead charge customers different rates based on how much bandwidth, or Internet capacity, they use.” This makes eminent sense to me and seems to address ISPs’ concerns about who is paying for their networks. That is, instead of charging content providers such as Google or Yahoo!–with whom they have no relationship–for access to their networks, they can charge their customers, with whom they do have a relationship.

Theoretically, Google may not have a choice but to pay up if it wants users of a certain ISP to be able to connect to its site. (Actually, that’s debatable, because I doubt consumers would stand for an ISP that didn’t allow them access to Google.) However, under this new scheme, customers are the ones footing the bill and they in turn do have a choice of ISPs.

Some, including Techdirt, are already arguing that this is a nefarious plan. They argue that content providers could still be extorted: “Google, if you pony up, our users will surf for free–if not, it’s gonna be $50 per megabyte.” Once more I’ll ask: What customer will stand for $50 per MB to access Google?

It has been pointed out that there may not be sufficient competition to give consumers real choice. First, I genuinely curious to know how much competition will be enough? Where I live I have a choice of broadband from two cable companies, the phone company, and possibly pay wi-fi. If the FCC can manage to get its act together, we can expect Wi-Max and other wireless broadband systems. Second, it seems that the alternative to working to foster competition is government regulation. What’s after net neutrality regs? Price regulation for ISPs?

I do agree with Techdirt on one thing. Pay-as-you-go pricing for network access has never worked well. For whatever reason, American consumers hate it. I think they don’t like the uncertainty of it. (Maybe if I click this link or stay on too long I’ll get a huge bill.) So it will be interesting to see how this pans out.

OK, here comes one of those columns that is going to win me a lot of enemies. (Like I need any more, right?) I want to say a few words about technological etiquette, or the lack thereof, in our increasingly media-saturated society.

Let me first establish the fact that I’m no Luddite. Indeed, I am a technophile to the core. Anyone who has read anything I’ve written over the past 15 years knows that I devote a great deal of time and column space to celebrating our wonderful new world of communications and media technology. Indeed, I personally spend much my life swimming in a sea of techno-gadgetry. In addition to my think tank work for PFF, I do some part-time work with a home A/V installation firm in the Washington, DC area where I help install, calibrate and program very high-end home audio, video and data systems. (My specialty is programming universal remotes & automated touch screens as well as video projector installation and calibration). Meanwhile, my own home looks like the combination of the Sharper Image catalog and a Best Buy showroom. Here’s a partial inventory of what my family has in our home currently: 3 HDTVs (including one ceiling-based video projector for an 8-ft wide screen); 2 computers (and many more retired ones in the closet!); 3 DVD players; 2 digital cameras; 1 camcorder; a Belkin pre-N wi-fi system for data networking; a 7.1 surround sound system in my home theater; 3 video game consoles (one is a PlayStation Portable); 3 XM satellite radio subscriptions (two are for the cars; one for home); a whole-house (6-zone) distributed audio system that pumps satellite radio and my massive CD collection through the entire house; 2 cell phones; and 1 Blackberry. (That Blackberry is my wife’s).

OK, so now you know how much I love technology! It was important I establish that fact clearly so I can make my next point: I am really beginning to hate technology! More specifically, I am really amazed to see how many people are losing all sense of social etiquette as they integrate all these new media and communications technologies into their lives.

Continue reading →