Broadband & Neutrality Regulation

Last week, Slate ran an article my friend (and frequent intellectual sparring partner) Tim Wu entitled “Why You Should Care About Network Neutrality.” Ironically, the best answer is not found not in Tim’s essay, but instead in this Slate article today by Sean Captain entitled “Forget YouTube: Your Laptop Will Never Replace Your TV.”

Captain’s essay laments the second-rate quality of today’s online video content & delivery systems and suggests some alternatives to improving the situation as high-definition offerings proliferate. As someone who appreciates the beauty of high-resolution (720p or 1080i) HDTV on the big screen in my house (I have a HD projector that beams a beautiful 8-foot picture on the wall), like Sean Captain, I am troubled by the quality of current Internet video offerings. I enjoy watching short Net films & videos on iFilm and other sites, but it pains me as I squint to see the tiny screen with its horrendous picture and frequent interruptions.

Consumers deserve better, and as the quality of the home theater experience continues to improve, they will demand it. Net neutrality regulation is not going to help bring it about. We need multiple business models and pricing plans to put the right incentives in place to deliver high-quality cyber-video.

Although I think I will always prefer watching a movies and shows on the big screen in my home, I might be willing to watch them on my wonderful Toshiba multi-media laptop if the feed was good enough. After all, the monitor on my laptop actually sports a higher resolution than any of the TVs in my home! So I’m itching to use it to its full potential, but right now about all I can get in terms of true high-def video online is the stuff over at Microsoft’s “WMV HD Content Showcase.” But it takes forever and a day to download that stuff. (Moreover, I can only take so many IMAX movies before I doze off from the boredom!)

If Net neutrality mandates are slapped on broadband service providers and they are prohibited from configuring or prioritizing Net traffic to accommodate higher-bandwidth video applications, the only other realistic alternative left is for them to charge consumers significantly higher fees for big bandwidth applications & content. Personally, I don’t have any problem with that. In fact, I think a metering solution may present the best way to solve this issue. But I think there are two obvious downsides: (1) Many consumers will cry foul and vociferously protest higher fees for higher-definition online video applications; and, (2) Policy makers will hear those cries and claim the metering of the pipe is unfair or will lead to a new “digital divide.” They might even suggest price regulation in response.

This is why I believe that Net neutrality regulation is worst than a solution in search of a problem. It is a problem in its own right in that it might forbid exactly the sort of marketplace experimentation and innovation we so desperately need today.

Opposite Day

by on May 7, 2006

I’ve got a new article on the deceptive campaign to regulate the Internet over at Brainwash:

Last month, Rep. Ed Markey warned that “We’re about to break with the entire history of the Internet.” He’s right, but not in the way he intends. The Internet has evolved without significant government oversight for over a decade, and it has never had the kind of comprehensive bureaucratic control envisioned by network neutrality advocates. That has left questions about Internet architecture and evolution in the hands of engineers and entrepreneurs, not lawyers, lobbyists and bureacrats. Network neutrality regulations would change all that, placing decisions about the Internet’s architecture under the control of bureaucrats at the FCC. Of course, a “Put Bureaucrats in Charge of the Internet” campaign would be unlikely to catch the popular imagination. So instead of making a serious case for their proposal, advocates of new regulations are pretending that it’s opposite day: those who want to maintain the status quo are pushing “radical” laws, a coalition led by Microsoft and Yahoo is a “rag tag band,” and one tiny ISP’s attempt to block Internet voice services is a looming threat to the Internet’s future. There might be good arguments for government regulation of the Internet, but if we’re going to have a meaningful discussion of the idea, we need to start by calling a spade a spade.

One of the most useful websites I know of is snopes.com, which provides information and analysis of e-mails circulating on the Internet, from the “Bill Gates is Giving Away Money” hoax to the famous 602B e-mail tax bill. Among other things, Snopes ranks the e-mails based on circulation and other factors. Currently, the number five hottest email–beating out warnings about ether-laced perfume and the dangers of rat urine on soda cans–is a missive in support of net neutrality regulation circulated by Move.on org.

The surprising appearance of net neutrality–which until very recently was a term known only to hopeless tech geeks and policy wonks–is a worrying evidence of the efforts being made by Move.on and others in support of Internet regulation. And, unfortunately, for most who get this e-mail, and forward it on–it may be the only thing they hear of the controversy.

Of course, the issue is not fictional–unfortunately the push for regulation is no urban legend. Although Snopes classifies it as “true,” the e-mail does get some important facts wrong. For instance, it says Congress is considering “a radical law” to eliminate net neutrality. In truth, there currently are no neutrality rules in place. Moveon.org is asking for new regulations to be imposed. At the same time, the letter warns darkly of “giant corporations” who are fighting these rules, but doesn’t mention the rather large firms–including Microsoft–who are fighting to have these restrictions imposed on their potential rivals.

Its hard to follow up on mass-forwarded e-mails like this to explain the other side of the debate. (Though it wouldn’t hurt if sympathetic readers forward\ed on relevant posts from TLF–such as this, this, this, this, this, this or this–or perhaps this from Heritage, as a counter-point.)

In any case, it is clear that this debate has passed beyond the small world of telecom wonks, and is now squarely in the public eye–or at least the public’s inbox. And the outcome of this battle over Internet regulation may depend upon the Internet itself, and all of its advantages and flaws as a medium of mass communication.

Stay tuned. This should be interesting.

There was a time in my life when I was actually quite optimistic about the prospects for getting the heavy hand of government regulation out of telecommunications and media markets. This was around 15 or so years ago when I first started covering policy developments in this area. I’d go to work each day thinking that some day soon our lawmakers would come to appreciate the amazing technological and marketplace changes happening around us and then take steps to liberalize these markets, just as they had for other over-regulated sectors before (like airlines, railroads, banking, and so on).

That illusion was shattered one day long ago when a copy of the Federal Communications Bar Association (FCBA) directory first landed on my desk. The FCBA is the organization that was originally made up of the lawyers who practice telecom and media law. Since the early 1990s, however, many others (economists, consultants, lobbyists, engineers, etc.) have also been allowed to join. I don’t remember how many people were included in that first FCBA directory I saw years ago, but I just got the 2006 edition and it contains over 2,700 names. (And there’s also a huge directory of all the companies and organizations that cover these issues–including my own–included in the book).

Now don’t get me wrong; the FCBA is not some sinister group with nefarious intentions. Indeed, quite the opposite is the case. As I flip through the pages of the annual FCBA directory, I see the names of countless friends and even current and former work colleagues. I go to the annual FCBA dinner each year and hang out with these folks on a regular basis (even in my free time). They’re all good people. They have noble intentions. But the problem is that they all have different interests and the combination of those interests typically leads to the expansion of government control over the communications and media sectors.

Continue reading →

When it comes to the issue of Net neutrality–or what my PFF colleagues more appropriately call “Net neutering“–it seems like a lot of people are forgetting the old lesson that there is no such thing as a free lunch in this world. The latest example of this is summarized in this Reuter’s article discussing the possibility of the financial sector potentially gearing up to jump into the “Capitol Hill fight over the future of the Internet [to] stop an effort it says could add billions in costs just to maintain current offerings.”

The article mentions that Washington lawyer Philip Corwin, a partner at the law firm Butera & Andrews, has been circulating a memo to financial services industry officials warning that “Net neutrality is an issue that (financial services) firms ignore at their peril” because it would supposedly give Internet service providers a green light to impose big new fees on financial companies. Corwin says “all will suffer” and that today’s ISPs will become “gatekeepers” and an “electronic post office.” To counter this supposed parade of horribles, the Corwin memo counsels that the financial services sector should immediately push legislation in the House and Senate committees they regularly deal with that would assure the continuation of flat high-speed Internet pricing for online financial services.

What we’re talking about here, of course, is price controls for the Internet. Corwin’s memo and recent editorial in The American Banker both confirm what I’ve long suspected: that the entire Net neutering debate is really a debate about pricing freedom. And now, the financial services industry–one of the pillars of the American capitalist system–is apparently thinking about taking this freedom away from another corporate sector to advantage itself.

Continue reading →

Tim Berners-Lee has a good article on the importance of network neutrality. He does a good job of explaining why it’s an important principle, and how it was crucial to his creation of the World Wide Web. But his conclusion is frustrating:

To actually design legislation which allows creative interconnections between different service providers, but ensures neutrality of the Net as a whole may be a difficult task. It is a very important one. The US should do it now, and, if it turns out to be the only way, be as draconian as to require financial isolation between IP providers and businesses in other layers.

Policy is about trade-offs. To endorse a legislative end without giving serious thought to the means is a recipe for disaster. The details of the legislative approach matter a lot: it’s likely that any attempt to regulate network neutrality will have some unintended consequences, and so we need to look at a specific piece of legislation and figure out what those unintended consequences might be. Yet a lot of people supporting the concept don’t seem very interested in any of those messy details. They figure that once we’ve convinced people that network neutrality is a good thing, we can let the telecom nerds work out how to enact that moral conviction into law. If they get their way, I bet a lot of them will be surprised to discover that the real-world results of their crusade aren’t anything like what they had envisioned.

MoveOn.org. The Consumer Federation of America. Consumers Union. The list of members of the new SavetheInternet.com Coalition are a mostly unsurprising bunch. Mostly left-of-center, many of whom have never met a regulation they didn’t like. But then comes the Gun Owners of America. Whoa. As Cynthia Brumfield over at IPDemocracy put it “huh? how’d they get in there?”

Last time I checked, the second Amendment referred to a “well-regulated Militia” being important. I didn’t catch the part about a regulated Internet. Yet, there was GOA, pushing for wide-ranging government controls on how network providers run their networks. Craig Fields of the group explained their position this way:

“Gun Owners of America opposes any attempt to limit or curtail political speech. Without statutory network neutrality, there is nothing to prevent big telecom companies from injecting political bias into the very skeleton of modern communications. If the telecoms believe they can frame opposition to their power grab as a liberal or anti-free-market attack, they are sadly mistaken.”

It’s hard to know where to begin with this. First, no one is talking about limiting political speech, and if Verizon or AT&T has an anti-gun bias, its news to me. (AT&T is based in Texas, for gods sake.) In any case, does anyone think that the way to protect political speech is to give the FCC more power? Someone should give these people a lesson in FCC history.

But the real eycatcher here is the assertion that this isn’t a free-market attack. Whether you support net neutrality regulations or not, you must acknowledge that they are regulations. If you think they are necessary, that’s one thing, but don’t pretend this is a “free market” initiative. It’s anti-market, no matter how many lofty references to speech you make. Fields himself gave away the game when said, regarding how the Internet market works, “even if you leave political bias out of it, simple greed takes over.” So much for the marketplace.

In other words, GOA is saying that the same government that can’t be trusted to regulate our guns somehow can be trusted to regulate the Internet. Leave our handguns alone, but go ahead and take control of the greatest engine for innovation in history.

A surpising position indeed.

Ignorance is Strength

by on April 25, 2006 · 10 comments

Apropos Adam’s post about network neutrality and the first amendment, one of the cleverest things about the pro-network-neutrality campaign is the way they’ve been able to subtly portray themselves as defending the status quo against greedy telecom companies. We’re told that network neutrality is “the First Amendment of the Internet,” but “Internet provides like AT&T and Verizon are spending millions of dollars lobbying Congress to gut net neutrality.”

The fundamental problem that net neutrality advocates have is that theirs is a solution in search of a problem. Check out their list of “numerous examples” of net neutrality abuse:

  • In 2004, North Carolina ISP Madison River blocked their DSL customers from using any rival Web-based phone service.
  • In 2005, Canada’s telephone giant Telus blocked customers from visiting a Web site sympathetic to the Telecommunications Workers Union during a labor dispute.
  • Shaw, a big Canadian cable TV company, is charging an extra $10 a month to subscribers who want to use a competing Internet telephone service.
  • In April, Time Warner’s AOL blocked all emails that mentioned www.dearaol.com–an advocacy campaign opposing the company’s pay-to-send e-mail scheme.
  • For those keeping score at home, that’s two incidents in Canada (which, last I checked, is not within Congress’s jurisdiction) and a third that was most likely an honest mistake. So their “numerous examples” of net neutrality abuse in the US amount to one alleged incident by an ISP in North Carolina that no one has ever heard of. That hardly sounds like a looming crisis.

    Which creates a problem, because they know that without a sense of urgency, Congress will (justifiably) take a wait-and-see attitude. So to generate that sense of urgency, they’ve taken a page out of Mr. Orwell’s book: those of us who think Congress should leave well enough alone are trying to “get rid of net neutrality.” Telecom companies who don’t want the FCC telling them how to run their networks are trying to get “special rules written in their favor.” On the other hand, those who advocate intrusive new govenment regulations are just trying to “preserve the freedoms we currently enjoy on the Internet.”

    But war is not peace and freedom is not slavery. It’s the “save the Internet” coalition, not its opponents, who are seeking to fundamentally change the Internet by giving new powers to government regulators. The looming threat here isn’t from corporate control (which Congress can step in at any time to curtail) but from government control (which, once established, is unlikely to ever be repealed). Maybe it’s a good idea to expand governmental regulation of the Internet, but if so, the supporters of doing so should call a spade a spade.

    A new pro-Net neutrality coalition has formed called the “Save the Internet Coalition.”

    Hey, who can be against that? Well, I can.

    You see, this coalition’s idea of “saving the Internet” is premised on regulators doing the saving. The coalition proclaims that “Congress must include meaningful and enforceable network neutrality requirements” in whatever communications reform legislation it passes this session “to ensure that the Internet remains open to innovation and progress.”

    Oh, I get it… Let’s call in our benevolent-minded regulators to oversee the daily workings of something as complicated as Internet network management. Brilliant !!

    Haven’t we learned anything from seven decades of communications regulation? Empowering bureaucrats to micro-manage the operation of broadband networks and Internet activities isn’t going to lead to communications nirvana; it’s going to lead to just another regulatory hell. Supporters of Net neutrality mandates are essentially saying we need more government regulation in order to be free. It’s the beginning of another sad chapter in the “burn the village in order to save it” story of modern communications regulation.

    And in what I regard as an absolutely despicable contortion of the true meaning of the First Amendment, the Coalition’s “statement of principles” on its website states that: “Network neutrality is the Internet’s First Amendment. Without it, the Internet is at risk of losing the openness and accessibility that has revolutionized democratic participation, economic innovation and free speech.”

    Please! How dare you employ the First Amendment in defense of your Big Government plan for Internet control. In case the members of the “Strangle the Internet”… er, uh… “Save the Internet Coalition” have forgotten, the First Amendment could not be any more clear about the role it envisions for government when it says: “CONGRESS SHALL MAKE NO LAW…”!

    We used to talk about “Hands Off the Internet.” But groups like this are leading us down the path to “Hands ALL OVER the Internet.” To use the First Amendment in service of this regulatory agenda is outrageous.

    If the folks in this coalition want to take a stand in favor of the REAL First Amendment, perhaps they can come join me in my daily fight against the FCC on the speech control front. Those same benevolent bureaucrats that the “Save the Internet” coalition wants to empower to regulate Net have been very busy lately regulating speech in the broadcast sector.

    You might say there’s no connection between these two issues. Nonsense. We gave the regulators an inch on the broadcast front and they took a mile. Once we empowered them to regulate broadcast infrastructure, the regulation of the speech delivered via broadcast platforms followed. It’s an example of what Vanderbilt law professor Christopher Yoo has labeled “architectural censorship.” Simply stated, if government can regulate the soapbox, it can regulate the speech delivered from that soapbox as well. Do you really think things will be different once we invite the bureaucrats in to regulate the Internet?

    I say if we’re going to “save the Internet,” let’s start by saving it from silly ideas like Net neutrality regulation.

    Here We Go Again

    by on April 19, 2006 · 8 comments

    Cory Doctorow has a great post about the merits of network neutrality legislation:

    What we’re talking about here is getting the FCC to write up rules dictating what firewall rules ISPs can and can’t have. I’m an ISP right now–my laptop is WiFi rebroadcasting the Ethernet Internet access I’m getting at my hotel. Anyone can be an ISP. Do we really want the Feds to tell us what we can and can’t do with our network configurations? Do we believe that they can move fast enough and smart enough to do a meaningful job of it?

    Art Brodsky at Public Knowledge responds:

    This is not about someone picking up a Wi-Fi signal in a hotel room and considering that to be an ISP. This debate doesn’t apply to Cory in his hotel room, and if that’s his concern, the definition of an ISP could be tightened to clarify he’s not offering service to the public as the law considers it. The current legislation, and the Net Neutrality debate, applies to the network operators which have the ability to discriminate.

    Obviously, the FCC isn’t going to regulate Cory Doctorow’s laptop. But with all due respect to the otherwise astute Art Brodsky, these are precisely the kind of questions that’s likely to transform a seemingly clear standard into hopeless muddle once it’s turned over to the FCC. For example, is the hotel an ISP? What about Starbucks, which provides Internet access to hundreds of thousands of people through wireless access points? What about airport WiFi services?

    And regardless of how the FCC decides those questions (and you can bet there’ll be intensive lobbying and litigation over the question) it will amount to the FCC deciding what firewall rules those ISPs are allowed to employ. Is the ISP allowed to take aggressive measures to block spam and spyware? Can it block peer-to-peer file-sharing services? Can purchase network equipment that increases the “jitter” in its networks, thereby discouraging VoIP services? If not, is the FCC going to make up a list of approved networking gear?

    Now, I’m sure that for each of those questions, Brodsky has a reasonable answer and would tell us that Congress needs to “tighten up” the relevant definition to make sure that the FCC doesn’t come to an unreasonable conclusion. But that’s not the way politics works.

    When Congress passed the 1996 telecom bill, it created a distinction between a “telecommunications service,” which was regulated under common-carriage rules, and an “information service,” which was mostly deregulated. The distinction seemed pretty clear at the time: telecom services carry voice, while information services carry data. But of course, it only took a couple of years before people started carrying voice over their data line, and transmitting data over old copper phone lines. The distinction became incoherent, and required a decade of litigation to resolve.

    I’m sure that given the current state of technology and the current configuration of the telecom industry, Brodsky has a clear understanding of who’s an ISP and what counts as “discrimination.” It’s possible he’s right, although I’m skeptical. But even if he has a clear idea of how the rules should apply today, he can’t possibly be sure that the definitions Congress comes up with now will make sense in 10 years. Perhaps Cory’s laptop won’t be declared an ISP, but it’s a safe bet that some company will come along whose ISP status is ambiguous and lead to a lot of unnecessary litigation.

    Frankly, I don’t understand what the big hurry is. Comcast and AT&T can’t break the neutral Internet overnight, even if they wanted to. Congress can always come back and pass new legislation if network discrimination becomes a serious problem. But in an industry that’s evolving as rapidly as this one is, let’s not cement today’s concepts into a law that will be in force for a decade or longer.