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According to this article by Julian Hattem in The Hill (“Lawmakers warn in-flight calls could lead to fights“), 77 congressional lawmakers have sent a letter to the heads of four federal agencies warning them not to allow people to have in-flight cellphone conversations on the grounds that it “could lead to heated arguments among passengers that distract officials’ attention and make planes less safe.”  The lawmakers say “arguments in an aircraft cabin already start over mundane issues, like seat selection and overhead bin space, and the volume and pervasiveness of voice communications would only serve to exacerbate and escalate these disputes.” They’re also concerned that it may distract passengers from important in-flight announcements.

Well, I think I speak for a lot of other travelers when I say I find the idea of gabby passengers — whether on a phone or just among themselves — insanely annoying. For those of us who value peace and quiet and find airline travel to be among the most loathsome of experiences to begin with, it might be tempting to sympathize with this letter and just say, “Sure, go ahead and make this a federal problem and solve this for us with an outright ban.”

But isn’t there a case to be made here for differentiation and choice over yet another one-size-fits all mandate? Why must we have federal lawmakers or bureaucrats dictating that every flight be the same? I don’t get that. After all, enough of us would be opposed to in-flight calls that we would likely pressure airlines to not offer many of them. But perhaps a few flights or routes might be “business traveler”-oriented and offer this option to those who do. Or perhaps some airlines would restrict calling to certain areas of the cabin, or limit when the calls could occur. Continue reading →

laptop privacy filterIn-flight Internet access is finally starting to be rolled out by some carriers, and as they do so the inevitable question of what to do about objectionable material is already being debated. Surprisingly, many airlines have decided to not filter in-flight Internet access but instead rely on “peer pressure and the presence of flight attendants,” according to Tim Maxwell, Vice President of Marketing for Aircell, the company providing American’s broadband service.

But others are wondering if that’ll be enough. I share that concern. I can only imagine how ugly things will get on a flight once somebody starts streaming porn from their aisle seat. Flight attendants are going to become “fight” attendants once that happens. And you better believe that somebody in Congress is already cooking up legislation with some snappy title like “The Family Friendly Flights Act” to impose a regulatory solution. (Oh wait, a bill with that title was already introduced last year!! I wrote about it here. But that bill was just for violent movies, not Net access. So expect another measure soon mandating in-flight Net censorship).

Before things get ugly and bills start flying up on the Hill, the airlines need to think about crafting some constructive solutions to this problem. Here are three possibilities: Continue reading →