change – Technology Liberation Front https://techliberation.com Keeping politicians' hands off the Net & everything else related to technology Tue, 10 May 2022 15:49:24 +0000 en-US hourly 1 6772528 Podcast: Remember FAANG? https://techliberation.com/2022/05/10/podcast-remember-faang/ https://techliberation.com/2022/05/10/podcast-remember-faang/#comments Tue, 10 May 2022 15:47:16 +0000 https://techliberation.com/?p=76986

Corbin Barthold invited me on Tech Freedom’s “Tech Policy Podcast” to discuss the history of antitrust and competition policy over the past half century. We covered a huge range of cases and controversies, including: the DOJ’s mega cases against IBM & AT&T, Blockbuster and Hollywood Video’s derailed merger, the Sirius-XM deal, the hysteria over the AOL-Time Warner merger, the evolution of competition in mobile markets, and how we finally ended that dreaded old MySpace monopoly!

What does the future hold for Google, Facebook, Amazon, and Netflix? Do antitrust regulators at the DOJ or FTC have enough to mount a case against these firms? Which case is most likely to have legs?

Corbin and I also talked about the of progress more generally and the troubling rise of more and more Luddite thinking on both the left and right. I encourage you to give it a listen:

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Wendell Wallach on the Challenge of Engineering Better Technology Ethics https://techliberation.com/2016/04/20/wendell-wallach-on-the-challenge-of-engineering-better-technology-ethics/ https://techliberation.com/2016/04/20/wendell-wallach-on-the-challenge-of-engineering-better-technology-ethics/#respond Wed, 20 Apr 2016 19:08:57 +0000 https://techliberation.com/?p=76026

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On May 3rd, I’m excited to be participating in a discussion with Yale University bioethicist Wendell Wallach at the Microsoft Innovation & Policy Center in Washington, DC. (RSVP here.) Wallach and I will be discussing issues we write about in our new books, both of which focus on possible governance models for emerging technologies and the question of how much preemptive control society should exercise over new innovations.

Wallach’s latest book is entitled, A Dangerous Master: How to Keep Technology from Slipping beyond Our Control. And, as I’ve noted here recently, the greatly expanded second edition of my latest book, Permissionless Innovation: The Continuing Case for Comprehensive Technological Freedom, has just been released.

Of all the books of technological criticism or skepticism that I’ve read in recent years—and I have read stacks of them!— A Dangerous Master is by far the most thoughtful and interesting. I have grown accustomed to major works of technological criticism being caustic, angry affairs. Most of them are just dripping with dystopian dread and a sense of utter exasperation and outright disgust at the pace of modern technological change.

Although he is certainly concerned about a wide variety of modern technologies—drones, robotics, nanotech, and more—Wallach isn’t a purveyor of the politics of panic. There are some moments in the book when he resorts to some hyperbolic rhetoric, such as when he frets about an impending “techstorm” and the potential, as the book’s title suggests, for technology to become a “dangerous master” of humanity. For the most part, however, his approach is deeper and more dispassionate than what is found in the leading tracts of other modern techno-critics.

Many Questions, Few Clear Answers

Wallach does a particularly good job framing the major questions about emerging technologies and their effect on society. “Navigating the future of technological possibilities is a hazardous venture,” he observes. “It begins with learning to ask the right questions—questions that reveal the pitfalls of inaction, and more importantly, the passageways available for plotting a course to a safe harbor.” (p. 7) Wallach then embarks on a 260+ page inquiry that bombards the reader with an astonishing litany of questions about the wisdom of various forms of technological innovation—both large and small. While I wasn’t about to start an exact count, I would say that the number of questions Wallach poses in the book runs well into the hundreds. In fact, many paragraphs of the book are nothing but an endless string of questions.

Thus, if there is a primary weakness with A Dangerous Master, it’s that Wallach spends so much time formulating such a long list of smart and nuanced questions that some readers may come away disappointed when they do not find equally satisfying answers. On the other hand, the lack of clear answers is also completely understandable because, as Wallach notes, there really are no simple answers to most of these questions.

Just Slow Down!

Moving on to substance, let me make clear where Wallach and I generally see eye-to-eye and where we part ways.

Generally speaking, we agree about the need to come up with better “soft governance” systems for emerging technologies, which might include multistakeholder process, developer codes of conduct, sectoral self-regulation, sensible liability rules, and so on. (More on those strategies in a moment.)

But while we both believe it is wise to consider how we might “bake-in” better ethics and norms into the process of technological development, Wallach seems much more inclined than me to expect that we will be able to pre-ordain (or potentially require?) all this happens before much of this experimentation and innovation actually moves forward. Wallach opens by asking:

Determining when to bow to the judgment of experts and whether to intervene in the deployment of a new technology is certainly not easy. How can government leaders or informed citizens effectively discern which fields of research are truly promising and which pose serious risks? Do we have the intelligence and means to mitigate the serious risks that can be anticipated? How should we prepare for unanticipated risks? (p. 6)

Again, many good questions here! But this really gets to the primary difference between Wallach’s preferred approach and my own: I tend to believe that many of these things can only be worked out through ongoing trial and error, the constant reformulation of the various norms that govern the process of innovation, and the development of sensible ex post solutions to some of the most difficult problems posed by turbulent technological change.

By contrast, Wallach’s generally attitude toward technological evolution is probably best summarized by the phrases: “Slow down!” and, “Let’s have a conversation about it first!” As he puts it in his own words: “Slowing down the accelerating adoption of technology should be done as a responsible means to ensure basic human safety and to support broadly shared values.” (p. 13)

But I tend to believe that it’s not always possible to preemptively determine which innovations to slow down, or even how to determine what those “shared values” are that will help us make this determination. More importantly, I worry that there are very serious potential risks and unintended consequences associated with slowing down many forms of technological innovation, which could improve human welfare in important ways. There can be no prosperity, after all, without a certain degree of risk-taking and disruption.

Getting Out Ahead of the Pacing Problem

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It’s not that Wallach is completely hostile to new forms of technological innovation or blind to the many ways those innovations might improve our lives. To the contrary, he does a nice job throughout the book highlighting the many benefits associated with various new technologies, or he is at least willing to acknowledge that there can be many downsides associated with efforts aimed at limiting research and experimentation with new technological capabilities.

Yet, what concerns Wallach most is the much-discussed issue from the field of the philosophy of technology, the so-called “pacing problem.” Wallach concisely defines the pacing problem as “the gap between the introduction of a new technology and the establishment of laws, regulations, and oversight mechanisms for shaping its safe development.” (p. 251) “There has always been a pacing problem,” he notes, but he is concerned that technological innovation—especially highly disruptive and potentially uncontrollable forms of innovation—is now accelerating at an absolutely unprecedented pace.

(Just as an aside for all the philosophy nerds out there…  Such a rigid belief in the “pacing problem” represents a techno-deterministic viewpoint that is, ironically, sometimes shared by technological skeptics like Wallach as well as technological optimists like Larry Downes and even many in the middle of this debate, like Vivek Wadhwa. See, for example, The Laws of Disruption by Downes and “Laws and Ethics Can’t Keep Pace with Technology” by Wadhwa. Although these scholars approach technology ethics and politics quite differently, they all seem to believe that the pace of modern technological change is so relentless as to almost be an unstoppable force of nature. I guess the moral of the story is that, to some extent, we’re all technological determinists now!)

Despite his repeated assertions that modern technologies are accelerating at such a potentially uncontrollable pace, Wallach nonetheless hopes we can achieve some semblance of control over emerging technologies before they reach a critical “inflection point.” In the study of history and science, an inflection point generally represents a moment when a situation and trend suddenly changes in a significant way and things begin moving rapidly in a new direction. These inflections points can sometimes develop quite abruptly, ushering in major changes by creating new social, economic, or political paradigms. As it relates to technology in particular, inflection points can refer to the moment with a particular technology achieves critical mass in terms of adoption or, more generally, to the time when that technology begins to profoundly transform the way individuals and institutions act.

Another related concept that Wallach discusses is the so-called “Collingridge dilemma,” which refers to the notion that it is difficult to put the genie back in the bottle once a given technology has reached a critical mass of public adoption or acceptance. The concept is named after David Collingridge, who wrote about this in his 1980 book, The Social Control of Technology. “The social consequences of a technology cannot be predicated early in the life of the technology,” Collingridge argued. “By the time undesirable consequences are discovered, however, the technology is often so much part of the whole economics and social fabric that its control is extremely difficult.”

On “Having a Discussion” & Coming Up with “a Broad Plan”

These related concepts of inflection points and the Collingridge dilemma constitute the operational baseline of Wallach’s worldview. “In weighing speedy development against long-term risks, speedy development wins,” he worries. “This is particularly true when the risks are uncertain and the perceived benefits great.” (p. 85)

Consequently, throughout his book, Wallach pleads with us to take what I will call Technological Time Outs. He says we need to pause at times so that we can have “a full public discussion” (p. 13) and make sure there is a “broad plan in place to manage our deployment of new technologies” (p. 19) to make sure that innovation happens only at “a humanly manageable pace” (p. 261) “to fortify the safety of people affected by unpredictable disruptions.” (p. 262) Wallach’s call for Technological Time Outs is rooted in his belief that “the accelerating pace [of modern technological innovation] undermines the quality of each of our lives.” (p. 263)

That is Wallach’s weakest assertion in the book and he doesn’t really offer much evidence to prove that the velocity of modern technological is hurting us rather than helping us, as many of us believe. Rather, he treats it as a widely accepted truism that necessitates some sort of collective effort to slow things down if the proverbial genie is about to exit the bottle, or to make sure those genies don’t get out of their bottles without a lot of preemptive planning regarding how they are to be released into the world. In the following passage on pg. 72, Wallach very succinctly summarizes his approach recommended throughout A Dangerous Master:

this book will champion the need for more upstream governance: more control over the way that potentially harmful technologies are developed or introduced into the larger society. Upstream management is certainly better than introducing regulations downstream, after a technology is deeply entrenched or something major has already gone wrong. Yet, even when we can access risks, there remain difficulties in recognizing when or determining how much control should be introduced. When does being precautionary make sense, and when is precaution an over-reaction to the risks? (p. 72)

Those who have read my Permissionless Innovation book will recall that I open by framing innovation policy debates in almost exactly the same way as Wallach suggests in that last line above. I argue in the first lines of my book that:

The central fault line in innovation policy debates today can be thought of as ‘the permission question.’  The permission question asks: Must the creators of new technologies seek the blessing of public officials before they develop and deploy their innovations? How that question is answered depends on the disposition one adopts toward new inventions and risk-taking, more generally.  Two conflicting attitudes are evident. One disposition is known as the ‘precautionary principle.’ Generally speaking, it refers to the belief that new innovations should be curtailed or disallowed until their developers can prove that they will not cause any harm to individuals, groups, specific entities, cultural norms, or various existing laws, norms, or traditions. The other vision can be labeled ‘permissionless innovation.’ It refers to the notion that experimentation with new technologies and business models should generally be permitted by default. Unless a compelling case can be made that a new invention will bring serious harm to society, innovation should be allowed to continue unabated and problems, if any develop, can be addressed later.

So, by contrasting these passages, you can see what I am setting up here is a clash of visions between what appears to be Wallach’s precautionary principle-based approach versus my own permissionless innovation-focused worldview.

How Much Formal Precaution?

But that would be a tad bit too simplistic because just a few paragraphs after Wallach makes the statement just above about “upstream management” being superior to ex post solutions formulated “after a technology is deeply entrenched,” Wallach begins slowly backing away from an overly-rigid approach to precautionary principle-based governance of technological processes and systems.

He admits, for example, that “precautionary measures in the form of regulations and governmental oversight can slow the development of research whose overall society impact will be beneficial,” (p. 26) and that can “be costly” and “slow innovation.” For countries, Wallach admits, this can have real consequences because “Countries with more stringent precautionary policies are at a competitive disadvantage to being the first to introduce a new tool or process.” (p. 74)

So, he’s willing to admit that what we might call a hard precautionary principle usually won’t be sensible or effective in practice, but he is far more open to soft precaution. But this is where real problems begin to develop with Wallach’s approach, and it presents us with a chance to turn the tables on him a bit and begin posing some serious questions about his vision for governing technology.

Much of what follows below are my miscellaneous ramblings about the current state of the intellectual dialogue about tech ethics and technological control efforts. I have discussed these issues at greater length in my new book as well as a series of essays here in past years, most notably: “On the Line between Technology Ethics vs. Technology Policy; “What Does It Mean to “Have a Conversation” about a New Technology?”; and, “Making Sure the “Trolley Problem” Doesn’t Derail Life-Saving Innovation.”

As I’ve argued in those and other essays, my biggest problem with modern technological criticism is that specifics are in scandalously short supply in this field! Indeed, I often find the lack of details in this arena to be utterly exasperating. Most modern technological criticism follows a simple formula:

TECHNOLOGY –>> POTENTIAL PROBLEMS –>> DO SOMETHING!

But almost all the details come in the discussion about the nature of the technology in question and the apparent many problems associated with it. Far, far less thought goes into the “DO SOMETHING!” part of the critics’ work. One reason for that is probably self-evident: There are no easy solutions. Wallach admits as much at many junctures throughout the book. But that doesn’t excuse the need for the critics to give us a more concrete blueprint for identifying and then potentially rectifying the supposed problems.

Of course, the other reason that many critics are short of specifics is because what they really mean when they quip how much we need to “have a conversation” about a new disruptive technology is that we need to have a conversation about stopping that technology.

Where Shall We Draw the Line between Hard and Soft Law?

But this is what I found most peculiar about Wallach’s book: He never really gives us a good standard by which to determine when we should look to hard governance (traditional top-down regulation) versus soft governance (more informal, bottom-up and non-regulatory approaches).

On one hand, he very much wants society to exercise greatly restraint and precaution when it comes to many of the technologies he and others worry about today. Again, he’s particularly concerned about the potential runaway development and use of drones, genetic editing, nanotech, robotics, and artificial intelligence. For at least one class of robotics—autonomous military robots—Wallach does call for immediate policy action in the form of an Executive Order to ban “killer” autonomous systems. (Incidentally, there’s also a major effort underway called the “Campaign to Stop Killer Robots” that aims to make such a ban part of international law through a multinational treaty.)

But Wallach also acknowledges the many trade-offs associated with efforts to preemptively controls on robotics and other technology. Perhaps for that reason, Wallach doesn’t develop a clear test for when the Precautionary Principle should be applied to new forms of innovation.

Clearly there are times when it is appropriate, although I believe it is only in an extremely narrow subset of cases. In the 2 nd Edition of my Permissionless Innovation book, I tried to offer a rough framework for when formal precautionary regulation (i.e., highly-restrictive policy defaults are necessary, such as operational restrictions, licensing requirements, research limitations, or even formal bans) might be necessary. I do not want to interrupt the flow of this review of Wallach’s book too much, so I have decided to just cut-and-paste that portion of Chapter 3 of my book (“When Does Precaution Make Sense?”) down below as an appendix to this essay.

The key takeaway of that passage from my book is that all of us who study innovation policy and the philosophy of technology—Wallach, myself, the whole darn movement—have done a remarkably poor job being specific about precisely when formal policy precaution is warranted. What is the test? All too often, we get lazy and apply what we might call an “I-Know-It-When-I-See-It” standard. Consider the possession of bazookas, tanks, and uranium. Almost all of us would agree that citizens should not be allowed to possess or use such things. Why? Well, it seems obvious, right? They just shouldn’t! But what is the exact standard we use to make that determination.

In coming years, I plan on spending a lot more time articulating a better test by which Precautionary Principle-based policies could be reasonably applied. Those who know me may be taken aback by what I just said. After all, I’ve spend many years explaining why Precautionary Principle-based thinking threatens human prosperity and should be rejected in the vast majority of cases. But that doesn’t excuse the lack of a serious and detailed exploration of the exact standard by which we determine when we should impose some limits on technological innovation.

Generally speaking, while I strongly believe that “permissionless innovation” should remain the policy default for most technologies, there certainly exists some scenarios where the threat of harm associated with a new innovation might be highly probable, tangible, immediate, irreversible, and catastrophic in nature. If so, that could qualify it for at least a light version of the Precautionary Principle. In a future paper or book chapter I’m just now starting to research, I hope to fuller develop those qualifiers and formulate a more robust test around them.

I would have very much liked to see Wallach articulate and defend a test of his own for when formal precaution would make sense. And, by extension, when should we default to soft precaution, or soft law and informal governance mechanisms for emerging technologies.

We turn to that issue next.

Toward Soft Governance & the Engineering of Better Technological Ethics

Even though Wallach doesn’t provide us with a test for determining when precaution makes sense or when we should instead default to soft governance, he does a much better job explaining the various models of soft law or informal governance that might help us deal with the potential negative ramifications of highly disruptive forms of technological change.

What Wallach proposes, in essence, is that we bake a dose of precautionary directly into the innovation process through a wide variety of informal governance/oversight mechanisms. “By embedding shared values in the very design of new tools and techniques, engineers improve the prospect of a positive outcome,” he claims. “The upstream embedding of shared values during the design process can ease the need for major course adjustments when it’s often too late.” (p. 261)

Wallach’s favored instrument of soft governance is what he refers to as “Governance Coordinating Committees” (GCCs). These Committees would coordinate “the separate initiatives by the various government agencies, advocacy groups, and representatives of industry” who would serve as “issue managers for the comprehensive oversight of each field of research.” (p. 250) He elaborates and details the function of GCCs as follows:

These committees, led by accomplished elders who have already achieved wide respect, are meant to work together with all the interested stakeholders to monitor technological development and formulate solutions to perceived problems. Rather than overlap with or function as a regulatory body, the committee would work together with existing institutions. (p. 250-51)

Wallach discussed the GCC idea in much greater detail in a 2013 book chapter he penned with Gary E. Marchant for a collected volume of essays on Innovative Governance Models for Emerging Technologies. (I highly recommend you pick up that book if you can afford it! Many terrific essays in that book on these issues.) In their chapter, Marchant and Wallach specify some of the soft law mechanisms we might use to instill a bit of precaution preemptively. These mechanisms include: “codes of conduct, statements of principles, partnership programs, voluntary programs and standards, certification programs and private industry initiatives.”

If done properly, GCCs could provide exactly the sort of wise counsel and smart recommendations that Wallach desires. In my book and many law review articles on various disruptive technologies, I have endorsed many of the ideas and strategies Wallach identifies. I’ve also stressed the importance of many other mechanisms, such as education and empowerment-based strategies that could help the public learn to cope with new innovations or use them appropriately. In addition, I’ve highlighted the many flexible, adaptive ex post remedies that can help when things go wrong. Those mechanisms include common law remedies such as product defects law, various torts, contract law, property law, and even class action lawsuits. Finally, I have written extensively about the very active role played by the Federal Trade Commission (FTC) and other consumer protection agencies, which have broad discretion to police “unfair and deceptive practices” by innovators.

Moreover, we already have a quasi-GCC model developing today with the so-called “multistakeholder governance” model that is often used in both informal and formal ways to handle many emerging technology policy issues.  The Department of Commerce (the National Telecommunications and Information Administration in particular) and the FTC have already developed many industry codes of conduct and best practices for technologies such as biometrics, big data, the Internet of Things, online advertising, and much more. Those agencies and others (such as the FDA and FAA) are continuing to investigate other codes or guidelines for things like advanced medical devices and drones, respectively. Meanwhile, I’ve heard other policymakers and academics float the idea of “digital ombudsmen,” “data ethicists,” and “private IRBs” (institutional review boards) as other potential soft law solutions that technology companies might consider. Perhaps going forward, many tech firms will have Chief Ethical Officers just as many of them today have Chief Privacy Officers or Chief Security Officers.

In other words, there’s already a lot of “soft law” activities going on in this space. And I haven’t even begun an inventory of the many other bodies or groups that already exist in each sector today that has set forth their own industry self-regulatory codes, but they exist in almost every field that Wallach worries about.

So, I’m not sure how much his GCC idea will add to this existing mix, but I would not be opposed to them playing the sort of coordinating “issue manager” role he describes. But I still have many questions about GCC’s, including:

  • How many of them are needed and how we will know which one is the definitive GCC for each sector or technology?
  • If they are overly formal in character and dominated by the most vociferous opponents of any particular technology, a real danger exists that a GCC could end up granting a small cabal a “heckler’s veto” over particular forms of innovation.
  • Alternatively, the possibility of “regulatory capture” could be a problem for some GCCs if incumbent companies come to dominate their membership.
  • Even if everything went fairly smoothly and the GCCs produced balanced reports and recommendations, future developers might wonder if and why they are to be bound by older guidelines.
  • And if those future developers choose not to play by the same set of guidelines, what’s the penalty for non-compliance?
  • And how are such guidelines enforced in a world where what I’ve called “global innovation arbitrage” is an increasing reality?

Challenging Questions for Both Hard and Soft Law

To summarize, whether we are speaking of “hard” or “soft” law approaches to technological governance, I am just not nearly as optimistic as Wallach seems to be that we will be able to find consensus on these three things:

(1) what constitutes “harm” in many of these circumstances;

(2) which “shared values” should prevail when “society” debates the shaping of ethics or guiding norms for emerging technologies but has highly contradictory opinions about those values (consider online privacy as a good example, where many people enjoy hyper-sharing while other demand hyper-privacy); and,

(3) that we can create a legitimate “governing body” (or bodies) that will be responsible for formulating these guidelines in a fair way without completely derailing the benefits of innovation in new fields and also remaining relevant for very long.

Nonetheless, as he and others have suggested, the benefit of adopting a soft law/informal governance approach to these issues is that it at least seeks to address these questions in more flexible and adaptive fashion. As I noted in my book, traditional regulatory systems “tend to be overly rigid, bureaucratic, inflexible, and slow to adapt to new realities. They focus on preemptive remedies that aim to predict the future, and future hypothetical problems that may not ever come about. Worse yet, administrative regulation generally preempts or prohibits the beneficial experiments that yield new and better ways of doing things.” ( Permissionless Innovation, p. 120)

So, despite the questions I have raised here, I welcome the more flexible soft law approach that Wallach sets forth in his book. I think it represents a far more constructive way forward when compared to the opposite “top-down” or “command-and-control” regulatory systems of the past. But I very much want to make sure that even these new and more flexible soft law approaches leave plenty of breathing room for ongoing trial-and-error experimentation with new technologies and systems.

Conclusion

In closing, I want to reiterate that not only did I appreciate the excellent questions raised by Wendell Wallach in A Dangerous Master, but I take them very seriously. When I sat down to revise and expand my Permissionless Innovation book last year, I decided to include this warning from Wallach in my revised preface: “The promoters of new technologies need to speak directly to the disquiet over the trajectory of emerging fields of research. They should not ignore, avoid, or superficially dampen criticism to protect scientific research.” (p. 28–9)

As I noted, in response to Wallach: “I take this charge seriously, as should others who herald the benefits of permissionless innovation as the optimal default for technology policy. We must be willing to take on the hard questions raised by critics and then also offer constructive strategies for dealing with a world of turbulent technological change.”

Serious questions deserve serious answers. Of course, sometimes those posing those questions fail to provide many answers of their own! Perhaps it is because they believe the questions answer themselves. Other times, it’s because they are willing to admit that easy answers to these questions typically prove quite elusive. In Wallach’s case, I believe it’s more the latter.

To wrap up, I’ll just reiterated that both Wallach and I share a common desire to find solutions to the hard questions about technological innovation. But the crucial question that probably separates his worldview and my own is this: Whether we are talking about hard or soft governance, how much faith should we place in preemptive planning vs. ongoing trial and error experimentation to solve technological challenges? Wallach is more inclined to believe we can divine these things with the sagacious foresight of “accomplished elders” and technocratic “issue managers,” who will help us slow things down until we figure out how to properly ease a new technology into society (if at all). But I believe that the only way we will find many of the answers we are searching for is by allowing still more experimentation with the very technologies that he and others seek to control the development of. We humans are outstanding problem-solvers and have the uncanny ability among all mammals to adapt to changing circumstances. We roll with the punches, learn from them, and become more resilient in the process. As I noted in my 2014 essay, “Muddling Through: How We Learn to Cope with Technological Change”:

we modern pragmatic optimists must continuously point to the unappreciated but unambiguous benefits of technological innovation and dynamic change. But we should also continue to remind the skeptics of the amazing adaptability of the human species in the face of adversity. [. . .] Humans have consistently responded to technological change in creative, and sometimes completely unexpected ways. There’s no reason to think we can’t get through modern technological disruptions using similar coping and adaptation strategies.

Will the technologies that Wallach fears bring about a “techstorm” that overwhelms our culture, our economy, and even our very humanity? It’s certainly possible, and we should continue to seriously discuss the issues that he and other skeptics raise about our expanding technological capabilities and the potential for many of them to do great harm. Because some of them truly could.

But it is equally plausible—in fact, some of us would say, highly probable—that instead of overwhelming us, we learn how to bend these new technological capabilities to our will and make them work for our collective benefit. Instead of technology becoming “a dangerous master,” we will instead make it our helpful servant, just as we have so many times before.


APPENDIX: When Does Precaution Make Sense?

[excerpt from chapter 3 of Permissionless Innovation: The Continuing Case for Comprehensive Technological Freedom. Footnotes omitted. See book for all references.]

But aren’t there times when a certain degree of precautionary policymaking makes good sense? Indeed, there are, and it is important to not dismiss every argument in favor of precautionary principle–based policymaking, even though it should not be the default policy rule in debates over technological innovation.

The challenge of determining when precautionary policies make sense comes down to weighing the (often limited) evidence about any given technology and its impact and then deciding whether the potential downsides of unrestricted use are so potentially catastrophic that trial-and-error experimentation simply cannot be allowed to continue. There certainly are some circumstances when such a precautionary rule might make sense. Governments restrict the possession of uranium and bazookas, to name just two obvious examples.

Generally speaking, permissionless innovation should remain the norm in the vast majority of cases, but there will be some scenarios where the threat of tangible, immediate, irreversible, catastrophic harm associated with new innovations could require at least a light version of the precautionary principle to be applied.  In these cases, we might be better suited to think about when an “anti-catastrophe principle” is needed, which narrows the scope of the precautionary principle and focuses it more appropriately on the most unambiguously worst-case scenarios that meet those criteria.

Precaution might make sense when harm is … Precaution generally doesn’t make sense for asserted harms that are …
Highly probable Highly improbable
Tangible (physical) Intangible (psychic)
Immediate Distant / unclear timeline
Irreversible Reversible / changeable
Catastrophic Mundane / trivial

 

But most cases don’t fall into this category. Instead, we generally allow innovators and consumers to freely experiment with technologies, and even engage in risky behaviors, unless a compelling case can be made that precautionary regulation is absolutely necessary.  How is the determination made regarding when precaution makes sense? This is where the role of benefit-cost analysis (BCA) and regulatory impact analysis is essential to getting policy right.  BCA represents an effort to formally identify the tradeoffs associated with regulatory proposals and, to the maximum extent feasible, quantify those benefits and costs.  BCA generally cautions against preemptive, precautionary regulation unless all other options have been exhausted—thus allowing trial-and-error experimentation and “learning by doing” to continue. (The mechanics of BCA are discussed in more detail in section VII.)

This is not the end of the evaluation, however. Policymakers also need to consider the complexities associated with traditional regulatory remedies in a world where technological control is increasingly challenging and quite costly. It is not feasible to throw unlimited resources at every problem, because society’s resources are finite.  We must balance risk probabilities and carefully weigh the likelihood that any given intervention has a chance of creating positive change in a cost-effective fashion.  And it is also essential to take into account the potential unintended consequences and long-term costs of any given solution because, as Harvard law professor Cass Sunstein notes, “it makes no sense to take steps to avert catastrophe if those very steps would create catastrophic risks of their own.”  “The precautionary principle rests upon an illusion that actions have no consequences beyond their intended ends,” observes Frank B. Cross of the University of Texas. But “there is no such thing as a risk-free lunch. Efforts to eliminate any given risk will create some new risks,” he says.

Oftentimes, after working through all these considerations about whether to regulate new technologies or technological processes, the best solution will be to do nothing because, as noted throughout this book, we should never underestimate the amazing ingenuity and resiliency of humans to find creative solutions to the problems posed by technological change.  (Section V discusses the importance of individual and social adaptation and resiliency in greater detail.) Other times we might find that, while some solutions are needed to address the potential risks associated with new technologies, nonregulatory alternatives are also available and should be given a chance before top-down precautionary regulations are imposed. (Section VII considers those alternative solutions in more detail.)

Finally, it is again essential to reiterate that we are talking here about the dangers of precautionary thinking as a public policy prerogative—that is, precautionary regulations that are mandated and enforced by government officials. By contrast, precautionary steps may be far more wise when undertaken in a more decentralized manner by individuals, families, businesses, groups, and other organizations. In other words, as I have noted elsewhere in much longer articles on the topic, “there is a different choice architecture at work when risk is managed in a localized manner as opposed to a society-wide fashion,” and risk-mitigation strategies that might make a great deal of sense for individuals, households, or organizations, might not be nearly as effective if imposed on the entire population as a legal or regulatory directive.

Finally, at times, more morally significant issues may exist that demand an even more exhaustive exploration of the impact of technological change on humanity. Perhaps the most notable examples arise in the field of advance medical treatments and biotechnology. Genetic experimentation and human cloning, for example, raise profound questions about altering human nature or abilities as well as the relationship between generations.

The case for policy prudence in these matters is easier to make because we are quite literally talking about the future of what it means to be human.  Controversies have raged for decades over the question of when life begins and how it should end. But these debates will be greatly magnified and extended in coming years to include equally thorny philosophical questions.  Should parents be allowed to use advanced genetic technologies to select the specific attributes they desire in their children? Or should parents at least be able to take advantage of genetic screening and genome modification technologies that ensure their children won’t suffer from specific diseases or ailments once born?

Outside the realm of technologically enhanced procreation, profound questions are already being raised about the sort of technological enhancements adults might make to their own bodies. How much of the human body can be replaced with robotic or bionic technologies before we cease to be human and become cyborgs?  As another example, “biohacking”—efforts by average citizens working together to enhance various human capabilities, typically by experimenting on their own bodies —could become more prevalent in coming years.  Collaborative forums, such as Biohack.Me, already exist where individuals can share information and collaborate on various projects of this sort.  Advocates of such amateur biohacking sometimes refer to themselves as “grinders,” which Ben Popper of the Verge defines as “homebrew biohackers [who are] obsessed with the idea of human enhancement [and] who are looking for new ways to put machines into their bodies.”

These technologies and capabilities will raise thorny ethical and legal issues as they advance. Ethically, they will raise questions of what it means to be human and the limits of what people should be allowed to do to their own bodies. In the field of law, they will challenge existing health and safety regulations imposed by the FDA and other government bodies.

Again, most innovation policy debates—including most of the technologies discussed throughout this book—do not involve such morally weighty questions. In the abstract, of course, philosophers might argue that every debate about technological innovation has an impact on the future of humanity and “what it means to be human.” But few have much of a direct influence on that question, and even fewer involve the sort of potentially immediate, irreversible, or catastrophic outcomes that should concern policymakers.

In most cases, therefore, we should let trial-and-error experimentation continue because “experimentation is part and parcel of innovation” and the key to social learning and economic prosperity.  If we froze all forms of technological innovation in place while we sorted through every possible outcome, no progress would ever occur. “Experimentation matters,” notes Harvard Business School professor Stefan H. Thomke, “because it fuels the discovery and creation of knowledge and thereby leads to the development and improvement of products, processes, systems, and organizations.”

Of course, ongoing experimentation with new technologies always entails certain risks and potential downsides, but the central argument of this book is that (a) the upsides of technological innovation almost always outweigh those downsides and that (b) humans have proven remarkably resilient in the face of uncertain, ever-changing futures.

In sum, when it comes to managing or coping with the risks associated with technological change, flexibility and patience is essential. One size most certainly does not fit all. And one-size-fits-all approaches to regulating technological risk are particularly misguided when the benefits associated with technological change are so profound. Indeed, “[t]echnology is widely considered the main source of economic progress”; therefore, nothing could be more important for raising long-term living standards than creating a policy environment conducive to ongoing technological change and the freedom to innovate.

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UK Competition & Markets Authority on Online Platform Regulation https://techliberation.com/2015/10/30/uk-competition-markets-authority-on-online-platform-regulation/ https://techliberation.com/2015/10/30/uk-competition-markets-authority-on-online-platform-regulation/#comments Fri, 30 Oct 2015 14:00:03 +0000 http://techliberation.com/?p=75939

I wanted to draw your attention to this important address on online platform regulation by Alex Chisholm, the head of UK’s Competition and Markets Authority. That’s the non-ministerial department in the UK responsible for competition policy issues. Chisholm delivered the address on October 27th at the Bundesnetzagentur conference in Bonn. It’s a terrific speech that other policymakers would be wise to read and mimic to ensure that antitrust and competition policy decisions don’t derail the many benefits of the Information Revolution.

“Today, as regulators, we have the responsibility but also the great historical privilege of playing an influential role in the deployment throughout the economy of the latest of these defining technological eras,” Chisholm began. “As regulators, we must try to minimise the inevitable mismatch between how we’ve done things before and the opportunities and risks of the new,” he argued.

He continued on to specify three recommendations for those crafting policy on this front:

  1. “First, blanket solutions should be avoided. Instead an evidence-based assessment of potential adverse effects of specific industry features or practices should be carried out before either ex ante regulatory or ex post enforcement tools are deployed. In either case this should be closely targeted to the specific harm identified, and every care given to avoid disproportionate actions and unwelcome side-effects. In that respect, online platforms and the digital economy do not differ from any other sector: there is no need to reinvent the regulatory wheel.
  2. Secondly, the significant risks associated with premature, broad-brush ex ante legislation or rule-making point towards a need to shift away from sector-specific regulation to ex post antitrust enforcement, which is better adapted to the period we’re in, with its fast-changing technology and evolving market reactions.
  3. Thirdly, as regulators, policymakers, businesses and consumers, we all need to adapt our practices to harvest the benefits of the new while containing its costs and risks.”

That’s an excellent framework that can and should guide future antitrust and competition policy decisions by policymakers across the globe. But Chisholm wasn’t done. Here are some of my other favorite highlights from his address:

  • On avoiding “one-size-fits-all” regulation: “[T]here is no ‘digital one size fits all’. . .  [O]penness is not necessarily always good for competition, nor are closed systems always bad.”
  • On dealing with the pace of change: “Leaving aside costs of compliance, protecting consumers by virtue of ex ante regulation is inherently difficult in digital markets where consumer preferences evolve fast and in a less predictable manner.”
  • On the difficulty of forecasting: “Where ex ante regulation is introduced, it therefore risks harming innovation by locking in existing standards and discouraging or preventing more disruptive innovations. The evolution of digital markets has been particularly difficult to predict.”
  • On how to level the playing field: “Finally, consider deregulation. If policymakers were to seek to avoid every hypothetical consumer harm through pre-emptive ex ante regulation, they would likely prevent many best-case scenarios entailing significant consumer benefits from ever coming about. Policymakers and regulators should be open to the idea that a review of existing regulation and its suitability in the context of online platforms may in certain cases actually result in a withdrawal of such regulation – creating a reasonably level playing field by ‘levelling down’ as opposed to ‘levelling up’.”

I really appreciate those last few points, and they are very much consistent with the recommendations set forth in my recent book on  Permissionless Innovation. In the book, I argued that, “Trying to preemptively plan for every hypothetical worst-case scenario means that many best-case scenarios will never come about.”

I was pleased to see the book cited in Chisholm’s speech, as well as some work that Mercatus scholars had done on how to level the proverbial playing field within sectors undergoing rapid technological and regulatory change. Chris Koopman, Matt Mitchell, and I have argue that, while regulatory asymmetries represent a legitimate policy problem,

the solution is not to punish new innovations by simply rolling old regulatory regimes onto new technologies and sectors. The better alternative is to level the playing field by “deregulating down” to put everyone on equal footing, not by “regulating up” to achieve parity. Policymakers should relax old rules on incumbents as new entrants and new technologies challenge the status quo. By extension, new entrants should only face minimal regulatory requirements as more onerous and unnecessary restrictions on incumbents are relaxed.

Anyway, make sure to read Alex Chisholm’s entire speech. It’s very much worth your time. Incidentally, I think his vision is very much consistent with that of  Maureen K. Ohlhausen, a Commissioner with the Federal Trade Commission (FTC). I have written extensively here and elsewhere about Commissioner Ohlhausen’s laudable vision for wise tech policy-making, most recently in this essay.

 

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“Learning by Doing,” the Process of Innovation & the Future of Employment https://techliberation.com/2015/09/25/learning-by-doing-the-process-of-innovation-the-future-of-employment/ https://techliberation.com/2015/09/25/learning-by-doing-the-process-of-innovation-the-future-of-employment/#comments Fri, 25 Sep 2015 19:08:37 +0000 http://techliberation.com/?p=75807

I recently finished  Learning by Doing: The Real Connection between Innovation, Wages, and Wealth , by James Bessen of the Boston University Law School. It’s a good book to check out if you are worried about whether workers will be able to weather this latest wave of technological innovation.  One of the key insights of Bessen’s book is that, as with previous periods of turbulent technological change, today’s workers and businesses will obviously need find ways to adapt to rapidly-changing marketplace realities brought on by the Information Revolution, robotics, and automated systems.

That sort of adaptation takes time, but for technological revolutions to take hold and have meaningful impact on economic growth and worker conditions, it requires that large numbers of ordinary workers acquire new knowledge and skills, Bessen notes. But, “that is a slow and difficult process, and history suggests that it often requires social changes supported by accommodating institutions and culture.” (p 223) That is not a reason to resist disruptive forms of technological change, however. To the contrary, Bessen says, it is crucial to allow ongoing trial-and-error experimentation and innovation to continue precisely because it represents a learning process which helps people (and workers in particular) adapt to changing circumstances and acquire new skills to deal with them. That, in a nutshell, is “learning by doing.” As he elaborates elsewhere in the book:

Major new technologies become ‘revolutionary’ only after a long process of learning by doing and incremental improvement. Having the breakthrough idea is not enough. But learning through experience and experimentation is expensive and slow. Experimentation involves a search for productive techniques: testing and eliminating bad techniques in order to find good ones. This means that workers and equipment typically operate for extended periods at low levels of productivity using poor techniques and are able to eliminate those poor practices only when they find something better. (p. 50)

Luckily, however, history also suggests that, time and time again, that process has happened and the standard of living for workers and average citizens alike improved at the same time.

Of course, that won’t stop some from proclaiming that,  This time it’s different! Indeed, we’re hearing increasing concerns today about the “rise of the robots,” and the general negative impact of automation on the workforce.

But these concerns are really nothing new. “There have been periodic warnings in the last two centuries that automation and new technology were going to wipe out large numbers of middle class jobs,” notes MIT economist David H. Autor. Luckily, those dire predictions have not come to pass. The reason was because short-sighted skeptics failed to appreciate how as new technologies obliterated old businesses and jobs, it simultaneously opened up many more opportunities that were impossible to predict in advance. For every factory worker that lost a job due to technological innovation, new jobs opened up in entirely new sectors that usually offered workers better wages, a safer work environment, and more leisure time. And society clearly benefited in many other ways.

In a new essay for  The Journal of Economic Perspectives on “The History of Technological Anxiety and the Future of Economic Growth: Is This Time Different?” Joel Mokyr, Chris Vickers, and Nicolas L. Ziebarth, note that “Discussions of how technology may affect labor demand are often focused on existing jobs, which can offer insights about which occupations may suffer the greatest dislocation, but offer much less insight about the emergence of as-yet-nonexistent occupations of the future.” They continue on to note that:

In the end, the fears of the Luddites that machinery would impoverish workers were not realized, and the main reason is well understood. The mechanization of the early 19th century could only replace a limited number of human activities. At the same time, technological change increased the demand for other types of labor that were complementary to the capital goods embodied in the new technologies. This increased demand for labor included such obvious jobs as mechanics to fix the new machines, but it extended to jobs for supervisors to oversee the new factory system and accountants to manage enterprises operating on an unprecedented scale. More importantly, technological progress also took the form of product innovation, and thus created entirely new sectors for the economy, a development that was essentially missed in the discussions of economists of this time.

And despite a resurgence of automation anxiety in recent years, that historic trend still generally holds true. In late 2014, economists at Deloitte LLP published a sweeping survey of the impact of technology and jobs over the past 200 years and found that “Technology has transformed productivity and living standards, and, in the process, created new employment in new sectors.” This is because human needs and wants constantly change and, therefore, “The stock of work in the economy is not fixed; the last 200 years demonstrates that when a machine replaces a human, the result, paradoxically, is faster growth and, in time, rising employment.” And they conclude that: “Machines will take on more repetitive and laborious tasks, but seem no closer to eliminating the need for human labour than at any time in the last 150 years. It is not hard to think of pressing, unmet needs even in the rich world: the care of the elderly and the frail, lifetime education and retraining, health care, physical and mental well-being.”

While it is easy for critics to highlight disruptions in some notable sectors where machines replaced human labor, fewer news reports or panicky books discuss the many new sectors where people have found new opportunities. Again, the historical evidence suggests that there are good reasons to have faith that humans will once again muddle through and prevail in the face of turbulent, disruptive change. As venture capitalist Marc Andreessen has noted when addressing the fear that automation is running amuck and that robots will eat all our jobs,

We have no idea what the fields, industries, businesses, and jobs of the future will be. We just know we will create an enormous number of them. Because if robots and AI replace people for many of the things we do today, the new fields we create will be built on the huge number of people those robots and AI systems made available. To argue that huge numbers of people will be available but we will find nothing for them (us) to do is to dramatically short human creativity. And I am way long human creativity.

Some tech critics may reject Andreessen’s bullish optimism about human resiliency, but real-world evidence already supports that his conclusion that we’ll learn to adapt to a world full of robots and robotic systems. A 2015 economic analysis from Colin Lewis, a behavioral economist who runs Robotenomics, showed that “despite the headlines, companies that have installed industrial robots are actually increasingly employing more people whilst at the same time adding more robots.” His research revealed that 1.25 million new jobs had been added by companies that make extensive use of industrial robots over the previous 6 years. He also found that this trend held among more recent disruptive firms like Amazon and Tesla Motors, but also older and more established companies like Chrysler, Daimler, Philips Electronics and others.

So, it’s worth keeping these facts in mind next time you read an article or book that declares that the sky is falling and that technological innovation is going to destroy labor markets and living standards. The entirety of human history points in the opposite direction. We should be bullish about our ability to muddle through tough times of technological change and flourish in the long run.

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New Paper on The Sharing Economy and Consumer Protection Regulation https://techliberation.com/2014/12/08/new-paper-on-the-sharing-economy-and-consumer-protection-regulation/ https://techliberation.com/2014/12/08/new-paper-on-the-sharing-economy-and-consumer-protection-regulation/#comments Mon, 08 Dec 2014 15:06:54 +0000 http://techliberation.com/?p=75035

Sharing Economy paper from MercatusI’ve just released a short new paper, co-authored with my Mercatus Center colleagues Christopher Koopman and Matthew Mitchell, on “The Sharing Economy and Consumer Protection Regulation: The Case for Policy Change.” The paper is being released to coincide with a Congressional Internet Caucus Advisory Committee event that I am speaking at today on “Should Congress be Caring About Sharing? Regulation and the Future of Uber, Airbnb and the Sharing Economy.”

In this new paper, Koopman, Mitchell, and I discuss how the sharing economy has changed the way many Americans commute, shop, vacation, borrow, and so on. Of course, the sharing economy “has also disrupted long-established industries, from taxis to hotels, and has confounded policymakers,” we note. “In particular, regulators are trying to determine how to apply many of the traditional ‘consumer protection’ regulations to these new and innovative firms.” This has led to a major debate over the public policies that should govern the sharing economy.

We argue that, coupled with the Internet and various new informational resources, the rapid growth of the sharing economy alleviates the need for much traditional top-down regulation. These recent innovations are likely doing a much better job of serving consumer needs by offering new innovations, more choices, more service differentiation, better prices, and higher-quality services. In particular, the sharing economy and the various feedback mechanism it relies upon helps solve the tradition economic problem of “asymmetrical information,” which is often cited as a rationale for regulation. We conclude, therefore, that “the key contribution of the sharing economy is that it has overcome market imperfections without recourse to traditional forms of regulation. Continued application of these outmoded regulatory regimes is likely to harm consumers.”

We note that this is especially likely to be the case when the failure of traditional regulatory models is taken into account. As we document in the paper, all too often, well-intentioned “public interest” regulation is often captured by industry and used to to serve their interests:

by limiting entry, or by raising rivals’ costs, regulations can be useful to the regulated firms. Though regulations often make consumers worse off, they are often sustained by political pressure from consumer advocates because they can be disguised as “consumer protection.”

We provide evidence of the problem of regulatory capture and note it has been a particular problem in many of the sectors that are now being disrupted by sharing economy innovators–such as taxi and transportation services. It is evident that regulation has not lived up to its lofty expectations in many sectors. Accordingly, when market circumstances change dramatically—or when new technology or competition alleviate the need for regulation—then public policy should evolve and adapt to accommodate these new realities.

Of course, many bad laws and regulations that policymakers remain on the books and have constituencies who will defend them vociferously. Our paper concludes with some recommendations for how to “level the regulatory playing field” in a pro-consumer, pro-innovation fashion. We note that while differential regulatory treatment of incumbents and new entrants does represent a potential problem, there’s a sensible, pro-consumer and pro-innovation way to solve that problem:

such regulatory asymmetries represent a legitimate policy problem. But the solution is not to punish new innovations by simply rolling old regulatory regimes onto new technologies and sectors. The better alternative is to level the playing field by “deregulating down” to put everyone on equal footing, not by “regulating up” to achieve parity. Policymakers should relax old rules on incumbents as new entrants and new technologies challenge the status quo. By extension, new entrants should only face minimal regulatory requirements as more onerous and unnecessary restrictions on incumbents are relaxed.

Download this new paper on the Mercatus website or via SSRN or ResearchGate. Incidentally, we plan to release a much longer Mercatus Center white paper early next year that will explore reputational feedback mechanisms in far greater detail and explain how these systems help address the problem of “asymmetrical information” in these and other contexts.


Also see:The Debate over the Sharing Economy: Talking Points & Recommended Reading,” which includes the following video of me on the Stossel Show discussing these issues recently.

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On the Line between Technology Ethics vs. Technology Policy https://techliberation.com/2013/08/01/on-the-line-between-technology-ethics-vs-technology-policy/ https://techliberation.com/2013/08/01/on-the-line-between-technology-ethics-vs-technology-policy/#comments Thu, 01 Aug 2013 14:32:00 +0000 http://techliberation.com/?p=45354

10 commandmentsWhat works well as an ethical directive might not work equally well as a policy prescription. Stated differently, what one ought to do it certain situations should not always be synonymous with what they must do by force of law.

I’m going to relate this lesson to tech policy debates in a moment, but let’s first think of an example of how this lesson applies more generally. Consider the Ten Commandments. Some of them make excellent ethical guidelines (especially the stuff about not coveting neighbor’s house, wife, or possessions). But most of us would agree that, in a free and tolerant society, only two of the Ten Commandments make good law: Thou shalt not kill and Thou shalt not steal.

In other words, not every sin should be a crime. Perhaps some should be; but most should not. Taking this out of the realm of religion and into the world of moral philosophy, we can apply the lesson more generally as: Not every wise ethical principle makes for wise public policy.

Before I get accused of being accused of being some sort of nihilist, I want to be clear that I am absolutely not saying that ethics should never have a bearing on policy. Obviously, all political theory is, at some level, reducible to ethical precepts. My own political philosophy is strongly rooted in the Millian harm principle (“The only purpose for which power can be rightfully exercised over any member of a civilized community, against his will, is to prevent harm to others.”) Not everyone will agree will Mill’s principle, but I would hope most of us could agree that, if we hope to preserve a free and open society, we simply cannot convert every ethical directive into a legal directive or else the scope of human freedom will need to shrink precipitously.

Can We Plan for Every “Bad Butterfly-Effect”?

Anyway, what got me thinking about all this and it its applicability to technology policy was an interesting Wired essay by Patrick Lin entitled, “The Ethics of Saving Lives With Autonomous Cars Are Far Murkier Than You Think.” Lin is the director of the Ethics + Emerging Sciences Group at California Polytechnic State University in San Luis Obispo and lead editor of Robot Ethics (MIT Press, 2012). So, this a man who has obviously done a lot of thinking about the potential ethical challenges presented by the growing ubiquity of robots and autonomous vehicles in society. (His column makes for particularly fun reading if you’ve ever spent time pondering Asimov’s “Laws of Robotics.”)

Lin walks through various hypothetical scenarios regarding the future of autonomous vehicles and discusses the ethical trade-offs at work here. He asks a number of questions about a future of robotic cars and encourages us to give some thoughtful deliberation to the benefits and potential costs of autonomous vehicles. I will not comment here on all the specific issues that lead Lin to question whether they are worth it; instead I want to focus on Lin’s ultimate conclusion.

I commenting on the potential risks and trade-offs, Lin notes:

The introduction of any new technology changes the lives of future people. We know it as the “butterfly effect” or chaos theory: Anything we do could start a chain-reaction of other effects that result in actual harm (or benefit) to some persons somewhere on the planet.

That’s self-evident, of course, but what of it? How should that truism influence tech ethics and/or tech policy? Here are Lin’s thoughts:

For us humans, those effects are impossible to precisely predict, and therefore it is impractical to worry about those effects too much. It would be absurdly paralyzing to follow an ethical principle that we ought to stand down on any action that could have bad butterfly-effects, as any action or inaction could have negative unforeseen and unintended consequences. But … we can foresee the general disruptive effects of a new technology, especially the nearer-term ones, and we should therefore mitigate them. The butterfly-effect doesn’t release us from the responsibility of anticipating and addressing problems the best we can. As we rush into our technological future, don’t think of these sorts of issues as roadblocks, but as a sensible yellow light — telling us to look carefully both ways before we cross an ethical intersection.

Lin makes some important points here, but these closing comments (and his article more generally) have a whiff of “precautionary principle” thinking to it that makes me more than a bit uncomfortable. The precautionary principle generally holds that, because a new idea or technology could pose some theoretical danger or risk in the future, public policies should control or limit the development of such innovations until their creators can prove that they won’t cause any harms. Before we walk down that precautionary path, we need to consider the consequences.

The Problem with Precaution

I have spent a great deal of time writing about the dangers of precautionary principle thinking in my recent articles and essays, including my recent law review article, “Technopanics, Threat Inflation, and the Danger of an Information Technology Precautionary Principle,” as well as in two lengthy blog posts asking the questions, “Who Really Believes in ‘Permissionless Innovation’?” and “What Does It Mean to ‘Have a Conversation’ about a New Technology?”

The key point I try to get across in those essays is that letting such precautionary thinking guide policy poses a serious threat to technological progress, economic entrepreneurialism, social adaptation, and long-run prosperity. If public policy is guided at every turn by the precautionary principle, technological innovation is impossible because of fear of the unknown; hypothetical worst-case scenarios trump all other considerations. Social learning and economic opportunities become far less likely, perhaps even impossible, under such a regime. In practical terms, it means fewer services, lower quality goods, higher prices, diminished economic growth, and a decline in the overall standard of living.

In Lin’s essay, we see some precautionary reasoning at work when he argues that “we can foresee the general disruptive effects of a new technology, especially the nearer-term ones, and we should therefore mitigate them” and that we have “responsibility [for] anticipating and addressing problems the best we can.”

To be fair, Lin caveats this by first noting that precise effects are “impossible to predict” and, therefore, that “It would be absurdly paralyzing to follow an ethical principle that we ought to stand down on any action that could have bad butterfly-effects, as any action or inaction could have negative unforeseen and unintended consequences.” Second, as it relates to general effects, he says we should just be “addressing problems the best we can.”

Despite those caveats, I continue to have serious concerns about the potential blurring of ethics and law here. The most obvious question I would have for Lin is: Who is the “we” in this construct?  Is it “we” as individuals and institutions interacting throughout society freely and spontaneously, or is it “we” as in the government imposing precautionary thinking through top-down public policy?

I can imagine plenty of scenarios in which a certain amount of precautionary thinking may be entirely appropriate if applied as an informal ethical norm at the individual, household, organizational or even societal level, but which would not be as sensible if applied as a policy prescription. For example, parents should take steps to shield their kids from truly offensive and hateful material on the Internet before they are mature enough to understand the ramifications of it. But that doesn’t mean it would be wise to enshrine the same principle into law in the form of censorship.

Similarly, there are plenty of smart privacy and security norms that organizations should practice that need not be forced on them by law, especially since such mandates would have serious costs if mandated. For example, I think that organizations should feel a strong obligation to safeguard user data and avoid privacy and security screw-ups. I’d like to see more organizations using encryption wherever they can in their systems and also delete unnecessary data whenever possible. But, for a variety of reasons, I do not believe any of these things should be mandated through law or regulation.

Don’t Foreclose Experimentation

While Lin rightly acknowledges the “negative unforeseen and unintended consequences” of preemptive policy action to address precise concerns, he does not unpack the full ramifications of those unseen consequences. Nor does he answer how the royal “we” separate the “precise” from the “general” concerns? (For example, are the specific issues I just raised in the preceding paragraphs “precise” or “general”? What’s the line between the two?)

But I have a bigger concern with Lin’s argument, as well with the field of technology ethics more generally: We rarely hear much discussion of the benefits associated with the ongoing process of trial-and-error experimentation and, more importantly, the benefits of failure and what we learn — both individually and collectively — from the mistakes we inevitably make.

The problem with regulatory systems is that they are permission-based. They focus on preemptive remedies that aim to forecast the future, and future mistakes (i.e., Lin’s “butterfly effects”) in particular.  Worse yet, administrative regulation generally preempts or prohibits the beneficial experiments that yield new and better ways of doing things — including what we learn from failed efforts at doing things. But we will never discover better ways of doing things unless the process of evolutionary, experimental change is allowed to continue. We need to keep trying and failing in order to learn how we can move forward. As Samuel Beckett once counseled: “Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better.” Real wisdom is born of experience, especially mistakes we make along the way.

This is why I feel so passionately about drawing a distinction between ethical norms and public policy pronouncements.  Law forecloses. It is inflexible. It does not adapt as efficiently or rapidly as social norms do. Ethics and norms provide guidance but also leave plenty of breathing room for ongoing experimentation, and they are refined continuously and in response to ongoing social developments.

It is worth noting that ethics evolve, too. There is a sort of ethical trial-and-error that occurs in society over time as new developments challenge, and then change, old ethical norms. This is another reason we want to be careful about enshrining norms into law.

Thus, policymakers should not be imposing prospective restrictions on new innovations without clear evidence of actual, not merely hypothesized, harm. That’s especially the case since, more often than not, human adapt to new technologies and find creative ways to assimilate even the most disruptive innovations into their lives. We cannot possibly plan for all the “bad butterfly-effects” that might occur, and attempts to do so will result in significant sacrifices in terms of social and economic liberty.

The burden of proof should be on those who advocate preemptive restrictions on technological innovation to show why freedom to tinker and experiment must be foreclosed by policy. There should exist the strongest presumption that the freedom to innovate and experiment will advance human welfare and teach us new and better ways of doing things to overcome most of those “bad butterfly-effects” over time.

So, in closing, let us yield at Lin’s “sensible yellow light — telling us to look carefully both ways before we cross an ethical intersection.” But let us not be cowed into an irrational fear of an unknown and ultimately unknowable future. And let us not be tempted to try to plan for every potential pitfall through preemptive policy prescriptions, lest progress and prosperity get sacrificed as a result of such hubris.

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“Adventure Windows” Revisited: Why We Struggle with New Trends & Technologies https://techliberation.com/2011/06/13/adventure-windows-revisited-why-we-struggle-with-new-trends-technologies/ https://techliberation.com/2011/06/13/adventure-windows-revisited-why-we-struggle-with-new-trends-technologies/#comments Mon, 13 Jun 2011 18:24:30 +0000 http://techliberation.com/?p=37332

I enjoyed this Wall Street Journal essay by Daniel H. Wilson on “The Terrifying Truth About New Technology.”  It touches on many of the themes I’ve discussed here in my essays on techno-panics, fears about information overload, and the broader battle throughout history between technology optimists and pessimists regarding the impact of new technologies on culture, life, and learning. Wilson correctly notes that:

The fear of the never-ending onslaught of gizmos and gadgets is nothing new. The radio, the telephone, Facebook — each of these inventions changed the world. Each of them scared the heck out of an older generation. And each of them was invented by people who were in their 20s.

He continues:

Young people adapt quickly to the most absurd things. Consider the social network Foursquare, in which people not only willingly broadcast their location to the world but earn goofy virtual badges for doing so. My first impulse was to ignore Foursquare—for the rest of my life, if I have to. And that’s the problem. As we get older, the process of adaptation slows way down. Unfortunately, we depend on alternating waves of assimilation and accommodation to adapt to a constantly changing world. For [developmental psychologist Jean] Piaget, this balance between what’s in the mind and what’s in the environment is called equilibrium. It’s pretty obvious when equilibrium breaks down. For example, my grandmother has phone numbers taped to her cellphone. Having grown up with the Rolodex (a collection of numbers stored next to the phone), she doesn’t quite grasp the concept of putting the numbers in the phone. Why are we so nostalgic about the technology we grew up with? Old people say things like: “This new technology is stupid. I liked (new, digital) technology X better when it was called (old, analog) technology Y. Why, back in my day….” Which leads inexorably to, “I just don’t get it.”

There’s a simple explanation for this phenomenon: “adventure window.” At a certain age, that which is familiar and feels safe becomes more important to you than that which is new, different, and exciting. Think of it as “set-in-your-ways syndrome.”

I first heard the term “adventure window” on an NPR program back in 2006 during a wonderful Robert Krulwich spot entitled “Does Age Quash Our Spirit of Adventure?” Krulwich’s piece featured a neuroscientist who had been studying why it is that humans (indeed, all mammals) have an innate tendency to lose their willingness to try new things after a certain point in their lives. He called this our “adventure window.” The neuroscientist came to study this phenomenon after growing increasingly annoyed with his young male research assistant, who would come to work every day of the week listening to something new and quite different than the day before. Meanwhile, the much older neuroscience professor lamented the fact that he had been listening to the same Bob Marley tape seemingly forever.

Simply stated, our willingness to try new things and experiment with new forms of culture — our “adventure window” — fades rapidly after certain key points in life, as we gradually get set in our ways. For the professor and many of the rest of us, our adventure window comes slamming shut sometime in our mid-30s.

This is doubly interesting to me because it provides another explanation for why one generation protests an older generation’s censorial ways only to themselves become advocates of repressing the next generation’s culture and technology when they grow older.  Many cultural critics and average folk alike always seem to think the best days are behind us and the current good-for-nothing generation and their new-fangled gadgets and culture are garbage. This is the reason I opened my old report on “Parental Controls & Online Child Protection” in the following way:

What effect does media exposure have on our children? That question has generated heated debates from one generation to the next. From the waltz to rock and roll to rap music, from movies to comic books to video games, from radio and television to the Internet and social networking websites — every new media format or technology spawns a fresh debate about the potential negative effects it might have on kids. Parents, educators, academics, social scientists, media pundits, and many others all offer their opinions, but rarely is any consensus reached.

“These concerns stretch back to the birth of literacy itself,” notes Vaughan Bell in his excellent Slate essay from February 2010 entitled, “Don’t Touch That Dial! A History of Media Technology Scares, from the Printing Press to Facebook.”  Bell observed:

Worries about information overload are as old as information itself, with each generation reimagining the dangerous impacts of technology on mind and brain. From a historical perspective, what strikes home is not the evolution of these social concerns, but their similarity from one century to the next, to the point where they arrive anew with little having changed except the label.

Indeed, as I point out in my old “Net optimists vs. pessimisms” essay and subsequent book chapter, you can actually trace this debate all the way back to the well-known allegorical tale from Plato’s Phaedrus about the dangers of the written word. The debate between King Thamus and the god Theuth has been the template for every debate about culture and technology that has followed.  Read it for yourself and see.  Basically, King Thamus’ adventure window had slammed shut and the spoken tradition of learning was where he wanted progress to stop. Theuth stressed the benefits of a new technology — writing — for memory and learning.

And so the debate continues. It will never end.

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Old Future Shock Documentary Reflects on Same Pessimistic Fears We Hear about Today https://techliberation.com/2011/01/13/old-future-shock-documentary-reflects-on-same-pessimistic-fears-we-hear-about-today/ https://techliberation.com/2011/01/13/old-future-shock-documentary-reflects-on-same-pessimistic-fears-we-hear-about-today/#comments Thu, 13 Jan 2011 15:43:30 +0000 http://techliberation.com/?p=34463

Over at the Brain Pickings blog, Maria Popova has posted an amazing 1972 documentary based on Alvin Toffler’s famous 1970 book, Future Shock.  The documentary, like the book, focuses on many of the themes we hear Internet optimists and pessimists debating all the time today:  “information overload,” excessive consumerism, artificial intelligence and robotics, biotechnology, cryonics, the nature of humanity and how technology impacts it, etc, etc.  Again, all the same stuff people are still fighting about today.

Popova correctly notes that “The film, darkly dystopian and oozing techno-paranoia, is a valuable reminder that… societies have always feared new technology but ultimately adapted to it.”  Indeed, at one point in the film we hear, “The future has burst upon us… [but] is technology always desirable?”  And that’s just in reference to the (now-obsolete) supersonic jet transport, or Concorde!  “Changes bombard our nervous systems, clamoring for decisions. New values, new technologies, flood into our lives… Escape from change in today’s society become more and more impossible. But change itself is out of control.”  Geez.. how did we make it past 1972!

The documentary is narrated by Orson Welles, which makes it even more fun.  Welles had a presence that just made everything seem larger than life, and his voice-of-God narration here really added a nice touch to this film.

It’s an absolutely great find.  Here’s the first 10-minute segment from the documentary. Watch all five segments over at Brain Pickings.

http://www.youtube.com/v/6Ghzomm15yE&rel=0&hl=en_US&feature=player_embedded&version=3]]>
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Orson Scott Card’s Pragmatic Internet Optimism https://techliberation.com/2010/12/15/orson-scott-cards-pragmatic-internet-optimism/ https://techliberation.com/2010/12/15/orson-scott-cards-pragmatic-internet-optimism/#comments Thu, 16 Dec 2010 01:52:32 +0000 http://techliberation.com/?p=33636

I really enjoyed this editorial in today’s Wall Street Journal by sci-fi novelist Orson Scott Card, author of Ender’s Game, among many other books.  Card engages in some interesting soul searching about the impact of the Net and digital technology on our lives, economy, and culture.  He concludes his essay by noting that:

We’re still the same human beings we always were. Consumers still act like consumers; people still search for love and friendship. But the Internet has freed us from the boundaries of distance and many of the risks of embarrassment in social interactions. This re-sorted geography has brought its own pitfalls and forced us to create new rules of etiquette. But just as I have no desire to give up cars, trains and planes to return to the hay-eating, vet-needing, poop-generating, one-horsepower horse, I don’t want to go back to pre-Google research, pre-Amazon shopping, pre-blog newsmedia, or the loneliness of villages limited by geography.

Quite right.  Card is expressing the sort of “pragmatic optimism” I’ve written about here before in my essays about the ongoing battle between Internet optimists and pessimists.  I’ve tried to articulate a sort of middle ground position in this debate that embraces the amazing technological changes at work in today’s Information Age but does so with a healthy dose of humility and appreciation for the disruptive impact and pace of that change. As I’ve noted before, we need to think about how to mitigate the negative impacts associated with technological change without adopting the paranoid tone or Luddite-ish recommendations of the pessimists.  Read Card’s entire essay to get a better feel for how we can begin to think in that way.

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Compaine on the Future of Newspapers https://techliberation.com/2009/02/27/compaine-on-the-future-of-newspapers/ https://techliberation.com/2009/02/27/compaine-on-the-future-of-newspapers/#comments Fri, 27 Feb 2009 22:08:52 +0000 http://techliberation.com/?p=17107

There’s been plenty written about the death spiral that America’s newspaper industry finds itself stuck in — here’s an amazing summary of the recent online debates — and I’ve spent a lot of time writing on this issue here in the past, too.  Ben Compaine, one of America’s sharpest media analysts and the co-author of the classic study Who Owns the Media?, has added his own two cents in his latest essay over at the Rebuilding Media blog. Like everything Ben writes, it is well worth reading:

If newspapers have essentially been able to thrive on the revenue from advertisers alone (again, with cost of printing more or less covered by circulation revenue), why are they having so much trouble today? The answer is not one single factor, but a major contributor is that newspapers – whether print or digital—are just worth less to advertisers than they were 20 years ago. Back then, local advertisers did not have many options for reaching the mass local audience. What was the alternative for auto dealers? For real estate agents? Supermarkets or department stores? For some, direct mail was one possible option. But that was about it. Using pre-prints instead of ROP became attractive for some large display advertisers, leaving the publishers with a piece of the cash flow. Advertisers were hit with regular rate increases. And they pretty much had to pay, The publishers made good money. But then a double whammy. Just about the time the Internet became a real alternative for classified listings—think Craigslist, Monster.com, eBay, Autotrader.com—and for retailers—think DoubleClick, Google, et al—the boys at the cable operators had perfected the insertion of highly local spots into their feeds. Between 1989 and 2007 local cable advertising increased from $500 million to $4.3 billion—or from 0.4% of all advertising to 1.6%. Advertising in newspapers fell from 26% to 15% in this period. Although some of the highly local advertisers going to cable may have taken some of their funds from budgets for radio or other local media, it is probable that a significant share came from the hides of newspapers. I estimate perhaps up to 20% of the decline in local newspaper advertising share can be attributed to local cable spots. The other whammy, the gorilla in the room, is Internet advertising. No need to elaborate. But its impact on newspapers is not just that it has siphoned off dollars per se. Much more importantly is that the Internet has given most advertisers greater market power against newspaper publishers. Many big advertisers—like car dealers, real estate offices and big box retailers—don’t need the newspapers as much.

Ben’s got it exactly right. The decline of newspapers comes down to the death of  “protectable scarcity” (thanks to Canadian media expert Ken Goldstein for that phrase).  There’s just too much other competition out there online already for our eyes and ears.  We’re witnessing substitution effects on a scale never seen in the media world, with disruptive digital technologies and networks splintering our attention spans.  That de-massification of media means that high fixed cost endeavors like daily newspapers are not going to be able to sustain the cross-subsidies they’ve long gotten from advertisers.

If you want to boil the newspaper death spiral down to an equation, it would look something like this:

(1) unprecedented technological change

+

(2) massive inflow of new media competitors / platforms

+

(3) end of geographic “protectable scarcity”

=

(4) inability to capture a guaranteed audience

&

(5) complete loss of advertiser / investor confidence

And the process is viciously self-reinforcing.  Again, a seemingly hopeless death spiral.  So, do papers have any hope?  Compaine considers where papers might turn next in terms of a business model:

I suspect that what we will find in the intermediate future is a mix of models and choices, among them:
  • The Detroit model [Detroit Free Press and Detroit News] is one reasonable experiment: An attractive daily digital version, with home delivery of the paper reduced to Thursday, Friday and Sunday.
  • An advertising supported all digital model, with the publisher closing down the printing plant, selling off its trucks, laying off the circulation and production departments.
  • A voluntary pay model. This may take one of several forms. The “shareware” model for software has proven to work to a point. Users are asked to pay what they can or think the product is worth. Many users will be free riders. But, as we see with public television and radio, millions in their audience make annual contributions. (In 2007 at least one-third of those who downloaded Radiohead’s free “In Rainbow” album made a payment, in some cases higher than what the band would have received from a CD sale.)

The problem with that last model is that it might help some papers remain afloat, but it is highly unlikely such a model could sustain the industry as we know it today.  There’s a reason, after all, that NPR doesn’t have a lot of competitors in the non-profit radio world; only so many benefactors — whether corporate, foundations, or individuals — are willing to spread around their donations when it comes to news.  A non-profit model or charity-based model might work for a couple of big-dog dailies with generous sugar daddies — think the New York Times and Carlos Slim — but that model won’t work for most other papers.

As Ben suggests, the best hope likely lies in some combination of all of the above, with a particular focus on finding a way to monetize the all-digital model (model #2) as quickly and effectively as possible.  But some papers are late to that game, and even those that moved aggressively to get everything online have found that the economics are still challenging in a crowded field.  The advertising cross-subsidy they lost is in the old world has already been captured online by many others. There’s just less ad $$$ to go around with so many other outlets presenting more targeted and affordable platforms than what old newspapers offer.

Regardless, I think it’s time to accept the uncomfortable reality that the newspaper industry as we know it is dead and will never return.  As an old newspaper fanatic and journalism student, this makes me a bit sad.  I still get two dailies on my doorstep every morning and will certainly miss them when they pass from this Earth.  Of course, a lot of that news will be repurposed online. And other news sources and outlets are still out there or will develop in response.  But challenging issues remain about how “long form” investigative journalism gets funded going foward. I don’t believe in the pollyanish fantasies about a world of user-generated content and “We-dia” giving us all the important news of the day.  You can’t reassemble the New York Times one Twitter at a time.

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