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I’ve ranted in past blog posts about the inconvenience of Ticketmaster’s paperless tickets and have even called them the highway to ticket hell (a nod to AC/DC’s paperless tickets use). I’m in a ranting mood again today, particularly when I was thinking about how they’d frustrate a Christmas gift to my parents for a play [...]

Recent developments have the events ticket market going paperless (tickets) and creating a paper trail (via proposed legislation). First, there’s Ticketmaster’s efforts to push “paperless tickets” into greater use. On Monday the Wall Street Journal reported on how the upcoming Miley Cyrus (aka Hannah Montana) tour will sell only paperless tickets. I’ve previously blogged about [...]

Usually we hear that the Internet has created overabundance — an overload of  information, communications, choices, all within easy grasp of a single mouse click. So it came as a bit of a surprise when I read yesterday’s New York Times article about event tickets, and how the Internet is making it harder — not [...]

Ticketmaster last week completed its acquisition of Front Line Management, a talent agency — expanding Ticketmaster’s empire into a vertically integrated unit renamed “Ticketmaster Entertainment.” Combine the acquisition with AC/DC announcing it is the latest band to use Ticketmaster’s “paperless ticket” technology on its live tour, and I’m left wondering — are we on the [...]