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Two data points in the news over the past 24 hours to consider: A new report on “Smartphone Adoption & Usage” by the Pew Internet Project finds that “one third of American adults – 35% – own smartphones” and that of that group “some 87% of smartphone owners access the Internet or email on their [...]

The smartphone is arguably one of the most empowering and revolutionary technologies of the modern era. By putting the processing power of a personal computer and the speed of a broadband connection into a device that fits in a pocket, smartphones have revolutionized how we communicate, travel, learn, game, shop, and more. Yet smartphones have [...]

OK, time for a quick rant. What is all this confusion and consternation over early termination fees (ETFs) for high-end smartphones?  I mean, seriously, how hard is this process to understand?  The FCC has worked itself into a lather over this and is bombarding wireless operators and Google with hate mail letters of inquiry harassing [...]

With weather-related travel trauma so prominent on my Twitterscope, and with news that the federal government is banning flight delays, I stopped short when I read this techology pitch: One of the biggest hassles of travel has to be keeping track of those pesky hotel key cards and then trying to remember which way to [...]

Interesting piece here from Slate’s Farhad Manjoo on why AT&T should dump unlimited data plans and end what he calls the “iPhone all-you-can-eat buffet.”  He notes that: “The typical smartphone customer consumes about 40 to 80 megabytes of wireless capacity a month. The typical iPhone customer uses 400 MB a month. AT&T’s network is getting [...]

Last summer, my PFF colleague Barbara Esbin and I explained that, while many consumers dislike not being able to get popular smartphones like the iPhone on the wireless network of their choice, such exclusive deals actually benefit consumers. Barbara summarizes her testimony (PDF) as follows: the dynamic created by the exclusive arrangement between Apple and [...]