What follows is a response to Michael Sacasas, who recently posted an interesting short essay on his blog The Frailest Thing, entitled, “10 Points of Unsolicited Advice for Tech Writers.” As with everything Michael writes, it is very much worth reading and offers a great deal of useful advice about how to be a more thoughtful tech writer. Even though I occasionally find myself disagreeing with Michael’s perspectives, I always learn a great deal from his writing and appreciate the tone and approach he uses in all his work. Anyway, you’ll need to bounce over to his site and read his essay first before my response will make sense.
Michael:
Lots of good advice here. I think tech scholars and pundits of all dispositions would be wise to follow your recommendations. But let me offer some friendly pushback on points #2 & #10, because I spend much of my time thinking and writing about those very things.
In those two recommendations you say that those who write about technology “[should] not cite apparent historical parallels to contemporary concerns about technology as if they invalidated those concerns. That people before us experienced similar problems does not mean that they magically cease being problems today.” And you also warn “That people eventually acclimate to changes precipitated by the advent of a new technology does not prove that the changes were inconsequential or benign.”
I think these two recommendations are born of a certain frustration with the tenor of much modern technology writing; the sort of Pollyanna-ish writing that too casually dismisses legitimate concerns about the technological disruptions and usually ends with the insulting phrase, “just get over it.” Such writing and punditry is rarely helpful, and you and others have rightly pointed out the deficiencies in that approach.
That being said, I believe it would be highly unfortunate to dismiss any inquiry into the nature of individual and societal acclimation to technological change. Because adaptation obviously does happen! Certainly there must be much we can learn from it. In particular, what I hope to better understand is the process by which we humans have again and again figured out how to assimilate new technologies into their lives despite how much those technologies “unsettled” well-established personal, social, cultural, and legal norms. Continue reading →

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