Loopt – Technology Liberation Front https://techliberation.com Keeping politicians' hands off the Net & everything else related to technology Thu, 24 Oct 2013 02:00:26 +0000 en-US hourly 1 6772528 Randall Stross on Y Combinator https://techliberation.com/2013/10/01/randall-stross/ https://techliberation.com/2013/10/01/randall-stross/#comments Tue, 01 Oct 2013 10:00:05 +0000 http://techliberation.com/?p=73592

Randall Stross discusses his recent book: The Launch Pad: Inside Y Combinator, Silicon Valley’s Most Exclusive School for Startups. Stross’s behind-the-scenes look at Y Combinator details how the seed fund has been able to produce young entrepreneurs and successful startups such as Dropbox and Airbnb. Stross also discusses Y Combinator’s early history, the typical Y Combinator participant, the fund’s rate of return, the gender gap in the program, and the reason Silicon Valley has become the epicenter for startups.

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Location-Based Services: A Privacy Check-In https://techliberation.com/2010/12/06/location-based-services-a-privacy-check-in/ https://techliberation.com/2010/12/06/location-based-services-a-privacy-check-in/#respond Mon, 06 Dec 2010 21:24:50 +0000 http://techliberation.com/?p=33274

The ACLU of Northern California says it’s time for a privacy check-in on location based-services. Their handy chart compares several of the most popular location-based services along a number of dimensions.

Little of what they examine has to do with civil liberties—cough, cough, ahem (this is a favorite critique of mine for my ACLU friends)—but the report does find that five out of six location-based providers are unclear about whether they require a warrant before handing information over to the government. Facebook is the winner here. Yelp, Foursquare, Gowalla, Loopt, and Twitter are unclear about whether they protect your location data from government prying.

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“Parental Controls & Online Child Protection” PFF special report (Version 4.0 Release) https://techliberation.com/2009/07/27/parental-controls-online-child-protection-pff-special-report-version-4-0-release/ https://techliberation.com/2009/07/27/parental-controls-online-child-protection-pff-special-report-version-4-0-release/#comments Mon, 27 Jul 2009 14:05:07 +0000 http://techliberation.com/?p=19625

ThiererBookCover062007The latest edition (Version 4.0) of my PFF special report on “Parental Controls and Online Child Protection: A Survey of Tools & Methods” is now up.  For those not familiar with the report, it explores the market for parental control tools, rating schemes, education and media literacy efforts, and various other tools, methods, and initiatives aimed at promoting online child safety.  After evaluating that state of this market, I conclude: “There has never been a time in our nation’s history when parents have had more tools and methods at their disposal to help them decide what constitutes acceptable media content in their homes and in the lives of their children.”  Moreover, I believe that the parental controls and content management tools cataloged in the report represent a better, less restrictive alternative to government regulation.

Version 4.0 of the report is now over 250 pages long (up from 200 pages in Version 3.0) and it contains almost 70 exhibits (up from 50), 725 references (up from roughly 500), and numerous updates in all five sections of the book. Major updates have been made to the Internet, social networking, and mobile media sections, reflecting the growing importance of those sectors and issues. Other new sections or appendices have also been added to the report, including:

  • a new section examining how many households really need parental control tools;
  • a new appendix on the downsides of mandatory parental controls and restrictive default settings;
  • a new section on the dangers of “deputizing the online middleman” solution as an approach to solving child safety concerns;
  • a new appendix reviewing the findings of 5 past online safety task forces;
  • … and much more.

I issue major updates once a year and 1 or 2 minor tweaks during the course of the year to reflect the evolution of the parental control and online child safety marketplace and debate. The report is available free-of-charge on the PFF website, and the previous editions of the report are housed there too in case you want to see how it has evolved over the past couple of years. For those interested in taking a quick look at the report, I have embedded it down below the fold as a Scribd file. Finally, as is always the case, I encourage readers to send me updates and suggestions for how to improve the report and I will incorporate them into future versions.

http://documents.scribd.com/ScribdViewer.swf?document_id=2887320&access_key=key-um5xjvf98bfnuu8811v&page=&version=1&auto_size=true ]]>
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Google’s Latitude and Privacy Concerns https://techliberation.com/2009/02/07/googles-latitude-and-privacy-concerns/ https://techliberation.com/2009/02/07/googles-latitude-and-privacy-concerns/#comments Sat, 07 Feb 2009 22:59:59 +0000 http://techliberation.com/?p=16453

Google LatitudeGoogle’s latest major launch is “Latitude,” a geo-location service that lets users find friends on a digital map and then network with them. These services are often referred to as “LBS,” which stands for “location-based services.” I wrote about LBS here before in my essay on “The Next Great Technopanic: Wireless Geo-Location / Social Mapping.” As I pointed out in that piece, LBS raise privacy concerns with some people because, by their nature, these technologies involve the tracking of users.

But I’ve argued that those concerns are generally over-blown, especially because you have to download and opt-in to these services. In other words, you know what you’re getting into. Moreover, companies who offer these services, like Loopt and now Google, go out of their way to offer privacy safeguards. Indeed, even some privacy activists agree.

For example, Michael Zimmer of the School of Information Studies at the University of Wisconsin-Milwaukee, is someone who pays close attention to privacy issues and is often critical of Google and other companies for supposedly not paying enough attention to privacy concerns. In the case of Latitude, however, he argues that “Google Actually Got it (Mostly) Right.”  Here’s his snapshot of “what Google’s done to help give users control of their information flows in Latitude”:

  • Only friends you have explicitly invited or accepted can see your location
  • You can hide your location to everyone so no friends can see where you are (and neither will Google)
  • You can hide your location to select friends
  • You can share only city-level data with select friends
  • You can manually select a location on the map that will be shared with friends (which means you can send the wrong location to obfuscate your location)
  • And, perhaps most importantly, Google is not logging your pings to servers; they only keep you latest location on file

Google’s complete privacy policy for Latitude can be found here.

Frankly, I think Google–like Loopt before them–has gone above and beyond the call of duty to appease privacy-sensitive users and privacy activists. In my opinion, the privacy concerns about LBS services are really much ado about nothing.  Although they’ll never do it, what I’d like to hear Google say to the extremely privacy-sensitive users and activists is:  “Look, we’re giving you a great new free service that you can choose to use and we’re including plenty of privacy safeguards if you are sensitive about your personal information. So, we’ve done our part, now it’s your choice–and responsibility–about how to use it from here.”  I mean, really, what more is it that people want!

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Version 3.1 release: “Parental Controls & Online Child Protection” https://techliberation.com/2008/09/16/version-31-release-parental-controls-online-child-protection/ https://techliberation.com/2008/09/16/version-31-release-parental-controls-online-child-protection/#comments Tue, 16 Sep 2008 21:46:20 +0000 http://techliberation.com/?p=12784

Just FYI, the latest update of my booklet on “Parental Controls and Online Child Protection: A Survey of Tools & Methods” is now live. The new version, Version 3.1, provides minor updates to all sections of the book and a new appendix of relevant research in the field. I issue major updates early each year and 1 or 2 tweaks during the course of the year to reflect the evolution of the parental control and online child safety market and debate. ThiererBookCover062007

For those not familiar with the report, it explores the market for parental control tools, rating schemes, education efforts, and initiatives aimed at promoting online child safety. I believe that the parental controls and content management tools cataloged in the report represent a better, less restrictive alternative to government regulation. As I conclude after evaluating that state of the market: “There has never been a time in our nation’s history when parents have had more tools and methods at their disposal to help them decide what constitutes acceptable media content in their homes and in the lives of their children.”

The report is available free-of-charge on the PFF website, and the previous editions of the report are housed there too in case you want to see how it has evolved over the past two years. For those interested in taking a quick look at the report, I have embedded it down below the fold as a Scribd file. Finally, as is always the case, I encourage readers to send me updates and suggestions for how to improve the report and I will incorporate them into future versions.

http://documents.scribd.com/ScribdViewer.swf?document_id=2887320&access_key=key-um5xjvf98bfnuu8811v&page=&version=1&auto_size=true <div style="font-size: 10px; text-align: center; width: 100%;”>Parental Controls and Online Content Protection-Version 3 0 (Thierer-PFF)Upload a Document to Scribd ]]>
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The Next Great Technopanic: Wireless Geo-Location / Social Mapping https://techliberation.com/2008/07/12/the-next-great-technopanic-wireless-geo-location-social-mapping/ https://techliberation.com/2008/07/12/the-next-great-technopanic-wireless-geo-location-social-mapping/#comments Sat, 12 Jul 2008 21:31:29 +0000 http://techliberation.com/?p=11084

A few days ago, I posted an essay about the recent history of “moral panics,” or “technopanics,” as Alice Marwick refers to them in her brilliant new article about the recent panic over MySpace and social networking sites in general.

I got thinking about technopanics again today after reading the Washington Post’s front-page article, “When the Phone Goes With You, Everyone Else Can Tag Along.” In the piece, Post staff writer Ellen Nakashima discusses the rise of mobile geo-location technologies and services, which are becoming more prevalent as cell phones grow more sophisticated. These services are often referred to as “LBS,” which stands for “location-based services.”

Many of phones and service plans offered today include LBS technologies, which are very useful for parents like me who might want to monitor the movement of their children. Those same geo-location technologies can be used for other LBS purposes. Geo-location technologies are now being married to social networking utilities to create an entirely new service and industry: “social mapping.” Social mapping allows subscribers to find their friends on a digital map and then instantly network with them. Companies such as Loopt and Helio have already rolled out commercial social mapping services. Loopt has also partnered with major carriers to roll out its service nationwide, including the new iPhone 3G. It is likely that many other rivals will join these firms in coming months and years.

These new LBS services present exciting opportunities for users to network with friends and family, and it also open up a new world of commercial / advertising opportunities. Think of how stores could offer instantaneous coupons as you walk by their stores, for example. And very soon, you can imagine a world were many of our traditional social networking sites and services are linked into LBS tools in a seamless fashion. But as today’s Washington Post article notes, mobile geo-location and social mapping is also raising some privacy concerns:

what many users may not realize is that by sharing this information, they are creating often permanent records that can tell not only wireless providers, but also social networking sites, other users, and potentially law enforcement and civil attorneys every place they are and have been, as long as their phone and tracking device are on.

My friend Jim Dempsey of Center for Democracy & Technology was also quoted in the WP story raising additional concerns:

“How easy is it for the user to turn the location function on and off, and how easy it is for the user to delete past location information?” he said. “What are the companies collecting? Who are they sharing it with? How long do they store it? And what control does the consumer have over the information? These are the fundamental questions.” The wireless industry, through CTIA The Wireless Association, has issued guidelines for location-based services that stress consumer notice and consent and data security. But, Dempsey said, self-regulation is only part of the solution. What is needed, he said, is baseline federal legislation covering all firms that collect personal electronic data.

Moreover, when child safety advocates become more aware of this technology, you can imagine some of the other types of bogeyman scenarios that some people will conjure up: stalkers, jealous boyfriends, predators, etc, etc. So, I don’t think I’m going out on too much of limb here when I predict that mobile geo-location and social mapping will become America’s next great technopanic.

But before the hysteria begins, let’s step back and try to take a level-headed look at this issue and understand why we likely don’t have as much to fear as some privacy advocates or child safety advocates might suggest.

First, no one is forcing you to buy the phones equipped with LBS or purchase / download these technologies! These tools are luxuries that we are blessed to have at our disposal. These technologies are barely out of the cradle and we already have people hinting that preemptive regulation might be necessary based merely on hypothetical fears. That’s a recipe for destroying innovation.

Second, if you do choose to use LBS services, you will obviously first need to own a mobile phone. That means you pay money for that phone and a monthly plan. To the extent, therefore, this becomes a child safety issue, we have a very important tool for parents in place right up front: the power of the purse. As I have written in my book on parental controls and online child safety (p. 33), when media and communications technologies cost good money—and cell phones and mobile data plans certainly do!—parents have a very important additional check on the child’s media exposure or interactive communication capabilities. In the case of LBS, parents can first decide if they want to buy their kids phones with those technologies. If they do, then they will also be able to monitor and manage usage of such tools by keeping a close tab on the monthly statements. After all, the kids don’t pay the bills! Mom and Dad do.

Third, just as is the case with other child safety and privacy-based technopanics (social networking, Gmail, etc) the likely harm is being greatly over-stated and self-help tools and controls are being completely ignored. In this case, even if you do choose to purchase or use these services, you must take active steps to share your information to others.

Consider how Loopt works. Luckily, I have had the opportunity to play with the Loopt service and learn more about it. It’s very cool. But what really impresses me about Loopt is how the company has layered on safety and security controls. Loopt has put together a slick “privacy & security” website that summarizes the advice they give their customers. The best part about it is the “Be Safe Guide” that offers sensible guidance for safe and responsible use of this new technology. Loopt stresses that you should only open your network and share location-based information with a close circle of friends. And Loopt encourages users to confirm phone numbers with other users after they have open up their network to others. Because Loopt is a closed, private network, this process means it would be very difficult for privacy violations of any sort to occur. Here’s how they describe it:

To initiate a friend-request (or contact other users in any way), a subscriber must already know the other user’s mobile phone number. Even when a friendship request is successfully sent, the prospective friend must consent as well to a reciprocal “friendship connection” before any location sharing will occur. In other words, Loopt users only see where their established friends are, not strangers. Loopt is not an “open” social network and does not offer any browsing or searching of full profiles by non-friends.

And Loopt doesn’t retain all that “location history” over an extended period; just the most recent locational position such that users can connect when they want. So, in light of these many layers of protection, it is difficult for me to see how anyone can raise privacy concerns about how Loopt works.

Of course, it is true that there will be other rivals to Loopt in coming years, and they might have somewhat different policies or procedures. But remember three things:

First, the industry as a whole has been working together to develop a set of best practices on this front. As part of their effort to create and refine their “Wireless Content Guidelines,” the CTIA, the wireless industry’s trade association, has worked with its member companies to create privacy and safety guidelines for this emerging industry sector.

Second, the combination of that industry self-regulation and vigilant oversight / pressure from privacy groups and industry watchdogs will put enormous pressure on LBS providers to make sure they take steps to protect user privacy / safety. Consumers will come to expect a certain baseline level of privacy and security based on industry leaders like Loopt. Those who ignore the wishes of consumers will have hell to pay in the marketplace. And bad PR or grief from all those privacy and child safety advocates will be a real killer for LBS providers who don’t craft and enforce sensible policies.

Third, self-help tools exist that can help users (or parents) take additional steps to protect privacy. And consumer education / safety awareness efforts for younger users is increasing. I talk at length about those efforts in my book. While LBS providers certainly should take steps to help consumers protect privacy, personal responsibility has to play a role here too. We shouldn’t be rejecting every new innovation that hits the market just because there is some potential theoretical downside or some way that consumers could really screw up and do something stupid with it. People have to be responsible. And self-help tools are flourishing to help consumers protect their privacy in many different contexts. Just as those self-help tools represent a better, less-restrictive way of dealing with concerns about media content, so too do they offer a superior way of dealing with privacy concerns. (I often wonder why it is that some of the free speech groups out there defend the existence of such tools as the “less-restrictive means” of protecting children as compared to speech-stifling regulations, but when it comes to privacy regulation they never bother to mention those same self-help tools and methods. What gives? If the tools represent the better alternative to regulation in the free speech context then why not also in the privacy context?? It makes no sense to me, and in an upcoming PFF report, Berin Szoka and I are going to be discussing this issue at much greater length.)

Regardless, and in conclusion, before people go making a mountain out of a molehill and creating a technopanic around LBS and services like Loopt, I do hope they take a deep breath and consider these facts before they rush to regulate this exciting new technology and emerging industry sector.

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“Parental Controls and Online Child Protection” – Version 3.0 release https://techliberation.com/2008/03/26/parental-controls-and-online-child-protection-version-30-release/ https://techliberation.com/2008/03/26/parental-controls-and-online-child-protection-version-30-release/#comments Wed, 26 Mar 2008 13:35:34 +0000 http://techliberation.com/2008/03/26/parental-controls-and-online-child-protection-version-30-release/

PFF has just releasing an updated edition of my booklet on “Parental Controls and Online Child Protection: A Survey of Tools & Methods.” The new version, Version 3.0, includes two new appendixes and updates to each section to reflect new parental control tools and programs developed in the last nine months. ThiererBookCover062007

The updated report is timely as it comes on the heels of the recently-announced Internet Safety Technical Task Force, which is being chaired by the Berkman Center for Internet & Society at Harvard Law School. I am privileged to serve as a member of the Task Force, which is evaluating various online safety technologies and strategies and then reporting back to state attorneys general with our findings.

Those issues and much more are covered in the latest edition of my report. The report explores the market for parental control tools, rating schemes, education efforts, and initiatives aimed at promoting online child safety. I believe that the parental controls and content management tools cataloged in the report represent a better, less restrictive alternative to government regulation. As I conclude after evaluating that state of the market: “There has never been a time in our nation’s history when parents have had more tools and methods at their disposal to help them decide what constitutes acceptable media content in their homes and in the lives of their children.”

Version 3.0 of the special report, now over 200 pages, contains over fifty exhibits and numerous updates in all five sections of the book. Major updates have been made to the Internet, social networking, and mobile media sections, reflecting the growing importance of those sectors and issues. A greatly expanded section on video empowerment technologies has also been included. Finally, two appendices have also been added: a comprehensive legislative index cataloging over thirty bills introduced in Congress on these issues (complied with John Morris of Center for Democracy & Technology), and a glossary of 35 relevant terms and cases.

The report is available free-of-charge on the PFF website, as are the previous editions. And I am happy to provide hard copies to those who are interested.

http://documents.scribd.com/ScribdViewer.swf?document_id=2887320&access_key=key-um5xjvf98bfnuu8811v&page=&version=1&auto_size=true ]]>
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Parental Control Perfection https://techliberation.com/2007/10/11/parental-control-perfection/ https://techliberation.com/2007/10/11/parental-control-perfection/#respond Thu, 11 Oct 2007 20:36:29 +0000 http://techliberation.com/2007/10/11/parental-control-perfection/

PFF has just released my latest paper entitled “Parental Control Perfection? The Impact of the DVR and VOD Boom on the Debate over TV Content Regulation.” In the report, I focus on the extent to which new video technologies, such as digital video recorders (DVRs) and video on demand (VOD) services, are changing the way households consume media and are helping parents better tailor viewing experiences to their tastes and values. I provide evidence showing the rapid spread of these technologies and discuss how parents are using these tools in their homes. Finally, I argue that these developments will have profound implications for debates over the regulation of video programming. As parents are given the ability to more effectively manage their family’s viewing habits and experiences, it will lessen—if not completely undercut—the need for government intervention on their behalf.

This 16-page report can be found at: http://www.pff.org/issues-pubs/pops/pop14.20DVRboomcontentreg.pdf

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