[Last updated July 2021.]

I spend a lot of time reading books and essays about technology; more specifically, books and essays about technology history and criticism. Yet, I am often struck by how few of the authors of these works even bother defining what they mean by “technology.” I find that frustrating because, if you are going to make an attempt to either study or critique a particular technology or technological practice or development, then you probably should take the time to tell us how broadly or narrowly you are defining the term “technology” or “technological process.”

Of course, it’s not easy. “In fact, technology is a word we use all of the time, and ordinarily it seems to work well enough as a shorthand, catch-all sort of word,” notes the always-insightful Michael Sacasas in his essay “Traditions of Technological Criticism.” “That same sometimes useful quality, however, makes it inadequate and counter-productive in situations that call for more precise terminology,” he says.

Quite right, and for a more detailed and critical discussion of how earlier scholars, historians, and intellectuals have defined or thought about the term “technology,” you’ll want to check out Michael’s other recent essay, “What Are We Talking About When We Talk About Technology?” which preceded the one cited above. We don’t always agree on things — in fact, I am quite certain that most of my comparatively amateurish work must make his blood boil at times! — but you won’t find a more thoughtful technology scholar alive today than Michael Sacasas. If you’re serious about studying technology history and criticism, you should follow his blog and check out his book, The Tourist and The Pilgrim: Essays on Life and Technology in the Digital Age, which is a collection of some of his finest essays.

Anyway, for what it’s worth, I figured I would create this post to list some of the more interesting definitions of “technology” that I have uncovered in my own research. I suspect I will add to it in coming months and years, so please feel free to suggest other additions since I would like this to be a useful resource to others.

I figure the easiest thing to do is to just list the definitions by author. There’s no particular order here, although that might change in the future since I could arrange this chronologically and push the inquiry all the way back to how the Greeks thought about the term (the root term “techne,” that is). But for now this collection is a bit random and incorporates mostly modern conceptions of “technology” since the term didn’t really gain traction until relatively recent times.

Also, I’ve not bothered critiquing any particular definition or conception of the term, although that may change in the future, too. (I did, however, go after a few modern tech critics briefly in my recent booklet, “Permissionless Innovation: The Continuing Case for Comprehensive Technological Freedom.” So, you might want to check that out for more on how I feel, as well as my old essays, “What Does It Mean to ‘Have a Conversation’ about a New Technology?” and, “On the Line between Technology Ethics vs. Technology Policy.”)

So, I’ll begin with two straight-forward definitions from the Merriam-Webster and Oxford dictionaries and then bring in the definitions from various historians and critics.

Merriam-Webster Dictionary

Technology (noun):

1)     (a): the practical application of knowledge especially in a particular area; (b): a capability given by the practical application of knowledge

2)      a manner of accomplishing a task especially using technical processes, methods, or knowledge.

3)      the specialized aspects of a particular field of endeavor.

Oxford Dictionary

Technology (noun):

1)      The application of scientific knowledge for practical purposes, especially in industry.

2)      Machinery and devices developed from scientific knowledge.

3)      The branch of knowledge dealing with engineering or applied sciences.

Emmanuel Mesthene

My personal favorite definition of the term comes from Emmanuel G. Mesthene’s terrific little 1970 book, Technological Change: Its Impact on Man and Society:

“we define technology as the organization of knowledge for the achievement of practical purposes.”

John Kenneth Galbraith

A very similar definition to Mesthene’s was employed by Galbraith in his 1967 book  The New Industrial State:

“Technology means the systematic application of scientific or other organized  knowledge to practical tasks.”

Thomas P. Hughes

I have always loved the opening passage from Thomas Hughes’s 2004 book, Human-Built World: How to Think about Technology and Culture:

“Technology is messy and complex. It is difficult to define and to understand. In its variety, it is full of contradictions, laden with human folly, saved by occasional benign deeds, and rich with unintended consequences.” (p. 1) “Defining technology in its complexity,” he continued, “is as difficult as grasping the essence of politics.” (p. 2)

So true! Nonetheless, Hughes went on to offer his own definition of technology as:

“a creativity process involving human ingenuity.” (p. 3)

Interestingly, in another book, American Genesis: A Century of Invention and Technological Enthusiasm, 1870-1970, he offered a somewhat different definition:

“Technology is the effort to organize the world for problem solving so that goods and services can be invented, developed, produced, and used.” (p. 6, 2004 ed., emphasis in original.)

W. Brian Arthur

In his 2009 book, The Nature of Technology: What It Is and How It Evolves, W. Brian Arthur sketched out three conceptions of technology.

1)      “The first and most basic one is a technology is a means to fulfill a human purpose. … As a means, a technology may be a method or process or device… Or it may be complicated… Or it may be material… Or it may be nonmaterial. Whichever it is, it is always a means to carry out a human purpose.” 2)      “The second definition is a plural one: technology as an assemblage of practices and components.” 3)      “I will also allow a third meaning. This technology as the entire collection of devices and engineering practices available to a culture.” (p. 28, emphasis in original.) 

Alfred P. Sloan Foundation / Richard Rhodes

In his 1999 book, Visions of Technology: A Century Of Vital Debate About Machines Systems And The Human World, Pulitizer Prize-winning historian Richard Rhodes assembled a wonderful collection of essays about technology that spanned the entire 20^th century. It’s a terrific volume to have on your bookshelf if want a quick overview of how over a hundred leading scholars, critics, historians, scientists, and authors thought about technology and technological advances.

The collection kicked off with a brief preface from the Alfred P. Sloan Foundation (no specific Foundation author was listed) that included one of the most succinct definitions of the term you’ll ever read:

“Technology is the application of science, engineering and industrial organization to create a human-build world.” (p. 19)

Just a few pages later, however, Rhodes notes that is probably too simplistic:

“Ask a friend today to define technology and you might hear words like ‘machines,’ ‘engineering,’ ‘science.’ Most of us aren’t even sure where science leaves off and technology begins. Neither are the experts.”

Again, so true!

Joel Mokyr

Lever of Riches: Technological Creativity and Economic Progress(1990) by Joel Mokyr is one of the most readable and enjoyable histories of technology you’ll ever come across. I highly recommend it. [My thanks to my friend William Rinehart for bringing the book to my attention.]  In Lever of Riches, Mokyr defines “technological progress” as follows:

“By technological progress I mean any change in the application of information to the production process in such a way as to increase efficiency, resulting either in the production of a given output with fewer resources (i.e., lower costs), or the production of better or new products.” (p. 6)

Edwin Mansfield

You’ll find definitions of both “technology” and “technological change” in Edwin Mansfield’s Technological Change: An Introduction to a Vital Area of Modern Economics (1968, 1971):

“Technology is society’s pool of knowledge regarding the industrial arts. It consists of knowledge used by industry regarding the principles of physical and social phenomena… knowledge regarding the application of these principles to production… and knowledge regarding the day-to-day operations of production…” “Technological change is the advance of technology, such advance often taking the form of new methods of producing existing products, new designs which enable the production of products with important new characteristics, and new techniques of organization, marketing, and management.” (p. 9-10)

Read Bain

In his December 1937 essay in Vol. 2, Issue No. 6 of the American Sociological Review, “Technology and State Government,” Read Bain said:

 “technology includes all tools, machines, utensils, weapons, instruments, housing, clothing, communicating and transporting devices and the skills by which we produce and use them.” (p. 860)

[My thanks to Jasmine McNealy for bringing this one to my attention.]

David M. Kaplan

Found this one thanks to Sacasas. It’s from David M. Kaplan, Ricoeur’s Critical Theory (2003), which I have not yet had the chance to read:

“Technologies are best seen as systems that combine technique and activities with implements and artifacts, within a social context of organization in which the technologies are developed, employed, and administered. They alter patterns of human activity and institutions by making worlds that shape our culture and our environment. If technology consists of not only tools, implements, and artifacts, but also whole networks of social relations that structure, limit, and enable social life, then we can say that a circle exists between humanity and technology, each shaping and affecting the other. Technologies are fashioned to reflect and extend human interests, activities, and social arrangements, which are, in turn, conditioned, structured, and transformed by technological systems.”

I liked Michael’s comment on this beefy definition: “This definitional bloat is a symptom of the technological complexity of modern societies. It is also a consequence of our growing awareness of the significance of what we make.”

Jacques Ellul

Jacques Ellul, a French theologian and sociologist, penned a massive, 440-plus page work of technological criticism in 1954, La Technique ou L’enjeu du Siècle (1954), which was later translated in English as, The Technological Society (New York: Vintage Books, 1964). In setting forth his critique of modern technological society, he used the term “technique” repeatedly and contrasted with “technology.” He defined technique as follows:

“The term technique, as I use it, does not mean machines, technology, or this or that procedure for attaining an end. In our technological society, technique is the totality of methods rationally arrived at and having absolute efficiency (for a given state of development) in every field of human activity. […] Technique is not an isolated fact in society (as the term technology would lead us to believe) but is related to every factor in the life of modern man; it affects social facts as well as all others. Thus technique itself is a sociological phenomenon…” (p. xxvi, emphasis in original.)

Bernard Stiegler

In  La technique et le temps, 1: La faute d’Épiméthée, or translated, Technics and Time, 1: The Fault of Epimetheus (1998), French philosopher Bernard Stiegler defines technology as:

“the pursuit of life by means other than life”

[I found that one here.]

Peter Thiel

In Zero to One: Notes on How to Build the Future (2014), Internet entrepreneur and venture capitalist Peter Thiel says,

“Properly understood, any new and better way of doing things is technology.”

Marc Andressen

Marc Andreessen is interviewed in June 2020 by Sriram Krishan in his newsletter, The Observer Effect, and asked what motivates him to support technological innovation. He closes by defining technology as follows:

“Technology is quite literally the lever for being able to take natural resources and able to make something better out of them.”

Frederick Ferré

Frederick Ferré’s Philosophy Of Technology (1988) is a wonderful introduction to the study of this subject and has become a widely assigned textbook used in many college courses. In Chapter 2, “Defining Technology,” Ferré provided a remarkably concise definition of “technologies” as:

“practical implementations of intelligence” (with the caveat that “‘Practical’ requires that they not be wholly ends in themselves; ‘implementations’ entails that a technology be somehow concretely embodied, normally in implements or artifacts, sometimes simply in social organization…”)

Importantly, Ferré arrived at this definition by carefully detailing what should and should not be considered “technological.” In an attempt to avoid excessive breadth when defining the term, Ferré made four important stipulations:

1. Technology is implemented, not ’empty-handed’: “[I]t would be wise to resist a definition of technology that includes empty hands as technological implements. The totally naked human body, interacting face-to-face with the environment, unmediated by any artifact, contrivance, invention, or tool, would seem to stand as a paradigm case of the non-technological.”
2. Technology is practical, not ‘for its own sake’: Where “the notion of the ‘practical’. . . [means] supporting such ends as survival, health, comfort, and material well-being.”
3. Technology is embodied, non ‘in the head’ alone: “[I]t would be wise to guard against the absorption of all methods and techniques, including wholly mental ones, into the concept of technology.” He uses the examples of natural language and mathematics.
4. Technology is intelligent, not ‘blind’: “[T]he concept of technology will not usefully be extended to behavior that, among humans, is merely accidental or, among other species, is entirely instinctive. . . . Put positively, it suggests our definition will need to stipulate that technology involves (i) implements used as (ii) means to practical ends that are somehow (iii) manifested in the material world as (iv) expressions of intelligence.”

John Fernald

Compared to philosophers, historians, and social critics, economists tend to define technology in a somewhat more dry fashion. (No surprise there, right?!) That being said, it is surprising how few economists bother defining the term in their articles and textbooks. But here’s a concise definition of the term that I recently heard John Fernald, an economist and Senior Research Adviser at the Federal Reserve Bank of San Francisco, articulate at a policy conference. In an October 2014 presentation entitled, “Technology and the American Economy: Or, What’s the New Normal?,” Fernald defined technology as the:

“Ability to convert society’s resources (labor and capital) into output (goods and services that we value).”

Ian Barbour

In Chapter 1 of his 1993 book, Ethics in an Age of Technology, Ian Barbour discussed three  conflicting views of technology: “Technology as Liberator,” “Technology as Threat,” and “Technology as Instrument of Power.” Before discussing each, he defined technology as follows:

“Technology may be defined as the application of organized knowledge to practical tasks by ordered systems of people and machines.” (p. 3)

He continued on to note that:

“There are several advantages to such a broad definition. ‘Organized knowledge’ allows us to include technologies based on practical experience and invention as well as those based on scientific theories. The ‘practical tasks’ can include both the production of material goods (in industry and agriculture, for instance) and the provision of services (by computers, communications media, and biotechnologies, among others). Reference to ‘ordered systems of people and machines’ directs attention to social institutions as well as to the hardware of technology. The breadth of the definition also reminds us that there are major differences among technologies.” (p. 3-4)

Robert Friedel

In his 2007 book, A Culture of Improvement: Technology and the Western Millennium, University of Maryland historian Robert Friedel offers a formal definition of technology to kick off the book and then ends with a less formal one:

“By technology we typically mean the knowledge and instruments that humans use to accomplish the purposes of life.” (p. 1)

He also clarifies the definition by explaining what it does  not include, namely: “processes that completely mental or biological;” “knowledge of the world … that is purely in the realm of ideas and description;” and “nature.”  He then closes the book by noting that:

“Technology can, indeed, be defined as a pursuit of power over nature.” (p. 543).

Again, please feel free to suggest additions to this compendium that future students and scholars might find useful. I hope that this can become a resource to them.

Additional Reading:

• Frederick Ferré – Philosophy Of Technology (1988)
• Carl Mitcham, “From Philosophy to Technology, ” Ch. 6 in Thinking Through Technology: The Path Between Engineering and Philosophy (Chicago: The University of Chicago Press, 1994), 137-160.
• Eric Schatzberg – “Technik Comes to America: Changing Meanings of Technology,” Technology and Culture (2006)

I’ve been hearing more rumblings about “API neutrality” lately. This idea, which originated with Jonathan Zittrain’s book, The Future of the Internet–And How to Stop It, proposes to apply Net neutrality to the code/application layer of the Internet. A blog called “The API Rating Agency,” which appears to be written by Mehdi Medjaoui, posted an essay last week endorsing Zittrain’s proposal and adding some meat to the bones of it. (My thanks to CNet’s Declan McCullagh for bringing it to my attention).

Medjaoui is particularly worried about some of Twitter’s recent moves to crack down on 3rd party API uses. Twitter is trying to figure out how to monetize its platform and, in a digital environment where advertising seems to be the only business model that works, the company has decided to establish more restrictive guidelines for API use. In essence, Twitter believes it can no longer be a perfectly open platform if it hopes to find a way to make money. The company apparently believes that some restrictions will need to be placed on 3rd party uses of its API if the firm hopes to be able to attract and monetize enough eyeballs.

While no one is sure whether that strategy will work, Medjaoui doesn’t even want the experiment to go forward. Building on Zittrain, he proposes the following approach to API neutrality:

• Absolute data to 3rd party non-discrimination : all content, data, and views equally distributed on the third party ecosystem. Even a competitor could use an API in the same conditions than all others, with not restricted re-use of the data.
• Limited discrimination without tiering : If you don’t pay specific fees for quality of service, you cannot have a better quality of service, as rate limit, quotas, SLA than someone else in the API ecosystem.If you pay for a high level Quality of service, so you’ll benefit of this high level quality of service, but in the same condition than an other customer paying the same fee.
• First come first served : No enqueuing API calls from paying third party applications, as the free 3rd-party are in the rate limits.

Before I critique this, let’s go back and recall why Zittrain suggested we might need API neutrality for certain online services or digital platforms. Although Zittrain does not label it as such, API neutrality assumes the platform or device in question is a sort of public utility or common carrier. Zittrain is concerned that the absence of API neutrality could imperil “generativity,” technologies or networks that invite or allow tinkering and all sorts of creative secondary uses. Primary examples include general-purpose personal computers (PCs) and the traditional “best efforts” Internet. By contrast, Zittrain contemptuously refers to “tethered, sterile appliances,” or digital technologies or networks that discourage or disallow tinkering. Zittrain’s primary examples are proprietary devices like Apple’s iPhone or the TiVo, or online walled gardens like the old AOL and current cell phone networks. Such “take it or leave it” devices or platforms earn Zittrain’s wrath. He argues that we run the risk of seeing the glorious days of generative devices and the open Internet give way to those tethered appliances and closed networks. He fears most users will flock to tethered appliances in search of stability or security, and worries because those tethered appliances are less “open” and more “regulable,” thus allowing easier control by either large corporate intermediaries or government officials. In other words, the “future of the Internet” Zittrain is hoping to “stop” is a world dominated by tethered digital appliances and walled gardens, because they are too easily controlled by other actors. He argues:

If there is a present worldwide threat to neutrality in the movement of bits, it comes not from restrictions on traditional Internet access that can be evaded using generative PCs, but from enhancements to traditional and emerging appliancized services that are not open to third-party tinkering.

Because he fears the rise of “walled gardens” and “mediated experiences,” Zittrain goes on to wonder, “Should we consider network neutrality-style mandates for appliancized systems?” He responds to his own question as follows:

The answer lies in that subset of appliancized systems that seeks to gain the benefits of third-party contributions while reserving the right to exclude it later. . . . Those who offer open APIs on the Net in an attempt to harness the generative cycle ought to remain application-neutral after their efforts have succeeded, so all those who built on top of their interface can continue to do so on equal terms. (p. 183-4)

While many would agree that API neutrality represents a fine generic norm for online commerce and interactions, Zittrain implies it should be a legal standard to which online providers are held. He even alludes to the possibility of applying the common law principle of adverse possession more broadly in these contexts. He notes that adverse possession “dictates that people who openly occupy another’s private property without the owner’s explicit objection (or, for that matter, permission) can, after a lengthy period of time, come to legitimately acquire it.” (p. 183) He does not make it clear when that principle would be triggered as it pertains to digital platforms or social media APIs. But it would seem clear that his API neutrality rule would eventually regulate the major information providers and platforms of our day, including: Apple, Google, Twitter, Facebook, and many others.

As I argued in my paper, “The Perils of Classifying Social Media Platforms as Public Utilities,” API neutrality regulation is a dangerous notion. There are many problems with the logic of Zittrain’s API neutrality proposal and with the application of adverse possession to social media platforms or digital applications. What follows below is my critique of the notion that appeared in that paper, and it also explains why Medjaoui’s new formulation and clarification of the principle is equally problematic.

First, most developers who offer open APIs are unlikely to close them later because they do not want to incur the wrath of “those who built on top of their interfaces,” to use Zittrain’s parlance. Social media services make themselves more attractive to users and advertisers by providing platforms with plentiful opportunities for diverse interactions and innovations. The “walled gardens” of the Internet’s first generation are largely things of the past. Thus, a powerful self-correcting mechanism is at work in this space. If social media operators were to lock down their platforms or applications in a highly restrictive fashion, both application developers and average users would likely revolt. Moreover, a move to foreclose or limit generative opportunities could spur more entry and innovation as other application (“app”) developers and users seek out more open, pro-generative alternatives.

Consider an example involving Apple and the iPhone. Shortly after the iPhone’s release, Apple reversed itself and opened its iPhone platform to third-party app developers. The result was an outpouring of innovation. Customers in more than 123 countries had downloaded more than eighteen billion apps from Apple’s App Store at a rate of more than 1 billion apps per month as of late 2011.

But what if Apple decides to suddenly shut its App Store and prohibit all third-party contributions, after initially allowing them? There is no obvious incentive for Apple to do so, and there are plenty of competitive reasons for Apple not to close off third-party development, especially as its application dominance is a key element of Apple’s success in the smartphone and tablet sectors. Under Zittrain’s proposed paradigm, regulators would treat the iPhone as the equivalent of a commoditized common carriage device and force the App Store to operate on regulated, public utility–like terms without editorial or technological (and perhaps interoperability) control by Apple itself. But if Apple were to open the door to developers only to slam it shut a short time later, the company would likely lose those developers and customers to alternative platforms. Google, Amazon, Microsoft, and others would be only too happy to take Apple’s business by offering a wealth of stores and devices that allow users greater freedom. Market choices, not regulatory edicts such as mandatory API neutrality, should determine the future of the Internet.

The same logic indicates the likely counterproductive effects of efforts to impose API neutrality on Twitter. Until recently, Twitter had a voluntary open access policy in that it allowed nearly unlimited third-party reuse and modification of its API. It is now partially abandoning that policy by taking greater control over the uses of its API. This policy reversal will, no doubt, lead to claims that the company is acting like one of Tim Wu’s proverbial “information empires” and that perhaps Zittrain’s API neutrality regime should be put in place as a remedy. Indeed, Zittrain has already referred to Twitter’s move as a “bait-and-switch” and recommended an API neutrality remedy. Zittrain’s actions could foreshadow more pressure from academics and policymakers that will first encourage Twitter to continue open access, but then potentially force the company to grant nondiscriminatory access to its platform on regulated terms. Nondiscriminatory access would represent a step toward the forced commoditization of the Twitter API and the involuntary surrender of the company’s property rights to some collective authority that will manage the platform as a common carrier or essential facility.

Yet again, innovation and competitive entry remain possible in this arena. There is nothing stopping other microblogging or short-messaging services from offering alternatives to Twitter. Some people would decry the potential lack of interoperability among competing services at first, but innovators would quickly find work-arounds. A decade ago, similar angst surrounded AOL’s growing power in the instant-messaging (IM) marketplace. Many feared AOL would monopolize the market and exclude competitors by denying interconnection. Markets evolved quickly, however. Today, anyone can download a free chat client like Digsby or Adium to manage IM services from AOL, Yahoo!, Google, Facebook, and just about any other company, all within a single interface, essentially making it irrelevant which chat service your friends use. These innovations occurred despite a mandate in the conditions of Time Warner’s acquisition of AOL that the post-merger firm provide for IM interoperability. The provision was quietly sunset as irrelevant a short three years later.

A similar market response could follow Twitter’s to exert excessive control over its APIs. In web 2.0 markets—that is, markets built on pure code—the fixed costs of investment are orders of magnitude less than they were with the massive physical networks of pipes and towers from the era of analog broadcasting and communications. Thus, major competition for Twitter is more than possible, and it is likely to come from sources and platforms we cannot currently imagine, just as few of us could have imagined something like Twitter developing.

Even if some social media platform owners did want to abandon previously open APIs and move to a sort of walled garden, there is no reason to classify such a move as anticompetitive foreclosure or leveraging of the platform. Marketplace experimentation in search of a sustainable business model should not be made illegal. Since most social media sites such as Twitter do not charge for the services they provide, some limited steps to lock down their platforms or APIs might help them earn a return on their investments by monetizing traffic on their own platforms. If a social media provider had to live under a strict version of Zittrain’s API neutrality principle, however, it might be extremely difficult to monetize traffic and increase businesses since the company would be forced to share its only valuable intellectual property.

In sum, if the government were to forcibly apply API neutrality or adverse possession principles through utility-like regulation, it would send a signal to social media entrepreneurs that their platforms are theirs in name only and could be coercively commoditized once they are popular enough. Such a move would constitute a serious disincentive to future innovation and investment. “API neutrality” would upend the way much of the modern digital economy operates and cripple many of America’s most innovative companies and sectors. In the long run, such changes could sacrifice America’s current role as a global information technology leader. For these reasons, API neutrality mandates should be rejected.

Additional Reading

• Twitter, the Monopolist? Is this Tim Wu’s “Threat Regime” In Action?
• A Vision of (Regulatory) Things to Come for Twitter?
• review of Zittrain’s “Future of the Internet”

by Berin Szoka & Adam Thierer, Progress Snapshot 5.11 (PDF)

Ten years ago, Nobel Prize-winning economist Milton Friedman lamented the “Business Community’s Suicidal Impulse:” the persistent propensity to persecute one’s competitors through regulation or the threat thereof. Friedman asked: “Is it really in the self-interest of Silicon Valley to set the government on Microsoft?” After yesterday’s FCC vote’s to open a formal “Net Neutrality” rule-making, we must ask whether the high-tech industry—or consumers—will benefit from inviting government regulation of the Internet under the mantra of “neutrality.”

The hatred directed at Microsoft in the 1990s has more recently been focused on the industry that has brought broadband to Americans’ homes (Internet Service Providers) and the company that has done more than any other to make the web useful (Google). Both have been attacked for exercising supposed “gatekeeper” control over the Internet in one fashion or another. They are now turning their guns on each other—the first strikes in what threatens to become an all-out, thermonuclear war in the tech industry over increasingly broad neutrality mandates. Unless we find a way to achieve “Digital Détente,” the consequences of this increasing regulatory brinkmanship will be “mutually assured destruction” (MAD) for industry and consumers.

New Fronts in the Neutrality Wars

The FCC’s proposed rules would apply to all broadband providers, including wireless, but not to Google or many other players operating in other layers of the Net who favor such broadband-specific rules. With this rulemaking looming, AT&T came after Google with letters to the FCC in late September and then another last week accusing the company of violating neutrality principles in their business practices and arguing that any neutrality rules that apply to ISPs should apply equally to Google’s panoply of popular services. In particular, AT&T accused Google of “search engine bias,” suggesting that only government-enforced neutrality mandates could protect consumers from Google’s supposed “monopolist” control.

The promise made yesterday by the FCC—to only apply neutrality principles to the infrastructure layer of the Net—is hollow and will ultimately prove unenforceable. The reality is that regulation always spreads. The march of regulation can sometimes be glacial, but it is, sadly, almost inevitable: Regulatory regimes grow but almost never contract. Indeed, in some ways, the prediction we made just three weeks ago is already coming true: The basic premise of neutrality regulation is already being proposed for other layers of the Internet—and not just by AT&T in retaliation. One need not agree with all of AT&T’s accusations to recognize that, whatever the FCC might say today, any large online intermediary with a popular platform potentially faces the threat of “network neutrality” mandates—because every platform is essentially a “network,” too. We’re not just talking about “search neutrality” (Google as well as Microsoft) but also about “device neutrality” (mobile handsets), “app neutrality” (Apple’s iTunes store, Facebook’s developers and Google’s Android mobile OS) and so on for social networking, email, instant messaging, online advertising, etc.

An open letter sent to FCC Chairman Julius Genachowski this week by 28 founders and CEOs of leading application providers—including Amazon, Google, Facebook, Netflix, Craigslist, Sony and Twitter—speaks generally about the need for the FCC to enforce a “guarantee of neutral, nondiscriminatory access by users.” While many of these signatories may have in mind ISPs as the network “gatekeepers” that need to be reined in by the FCC, the more successful among them are likely to find this letter used against them in the future—perhaps even by co-signatories—to advance a broad conception of what the government must do to ensure “openness” and “access” for platforms at all layers of the Internet.

Dumb Networks, Dumb Devices

The intellectual foundations for this regulatory creep have already been laid by groups like Free Press and Public Knowledge and law professors like Columbia’s Tim Wu, Harvard’s Jonathan Zittrain and Seton Hall’s Frank Pasquale. As originally conceived by Tim Wu in 2003, “network neutrality” is not unique to broadband networks: “the basic economic problem found in the network neutrality debate (a form of ‘platform exclusion’ or ‘vertical foreclosure’) can be found in many other markets.” Indeed, Wu’s popular Net Neutrality FAQ declares:

The promotion of network neutrality is no different than the challenge of promoting fair evolutionary competition in any privately owned environment, whether a telephone network, operating system, or even a retail store. Government regulation in such contexts invariably tries to help ensure that the short-term interests of the owner do not prevent the best products or applications becoming available to end-users.

Zittrain picked up where Wu left off in The Future of the Internet and How to Stop It—attacking, as the enemies of innovation, not ISPs but the supposedly “closed” platforms of Apple, TiVo and Microsoft’s Xbox. Zittrain warns that:

If there is a present worldwide threat to neutrality in the movement of bits, it comes not from restrictions on traditional Internet access that can be evaded using generative PCs, but from enhancements to traditional and emerging appliancized services that are not open to third-party tinkering.

Zittrain’s general solution is “API [Applications Programming Interface] neutrality:” If you create a platform (whether hardware or software) and begin allowing third-party contributions (“generativity”), you will lose all control over devices or applications that can run on that platform.

Those who offer open APIs on the Net in an attempt to harness the generative cycle ought to remain application-neutral after their efforts have succeeded, so all those who built on top of their interface can continue to do so on equal terms…. [N]etwork neutrality ought to be applied to the new platforms of Web services that, in turn, depend on Internet connectivity to function.

Clearly, if Zittrain and his allies have their way, the sort of neutrality mandates envisioned by the FCC or some Congressmen for ISPs will eventually cover companies such as Apple, Google, Facebook, Myspace, Twitter and Amazon—all singled out by Zittrain in a New York Times op-ed in July:

If the market settles into a handful of gated cloud communities whose proprietors control the availability of new code, the time may come to ensure that their platforms do not discriminate. Such a demand could take many forms, from an outright regulatory requirement to a more subtle set of incentives — tax breaks or liability relief — that nudge companies to maintain the kind of openness that earlier allowed them a level playing field on which they could lure users from competing, mighty incumbents.

Frank Pasquale agrees on the need to restrain all “the dominant players at all layers of online life,” but focuses on his demand for a Federal Search Commission to control supposedly “biased” search results. While the FCC wrings its hands over “managed services” offered by ISPs, search engines are increasingly offering their own value-added services by “blending” algorithmically-derived results with special features like maps, videos, books or music depending on what the search term suggests the user is interested in. “Artificially” ensuring that these features appear on the first page of search results is clearly non-neutral, and necessarily involves search engines making ”managed” decisions as to whose features to include. Yet such features also clearly benefit users—dramatically improving the usefulness of search engines and helping to sustain struggling business models like music retailing.

But one need not resort to the works of “ivory tower” academics to see the slippery slope we’re already tumbling down with the infinitely elastic principle of “neutrality.” The prospect of the FCC gradually transforming into a “Federal Information Commission” becomes more apparent when one reads the Wireless Innovation and Investment Notice of Inquiry recently released by the FCC:

As other approaches, such as cloud computing, evolve, will established standards or de facto standards become more important to the applications development process? For example, can a dominant cloud computing position raise the same competitive issues that are now being discussed in the context of network neutrality? Will it be necessary to modify the existing balance between regulatory and market forces to promote further innovation in the development and deployment of new applications and services?

One can imagine how some might use such language to accuse Google of being in “a dominant cloud computing position” such that “the context of network neutrality” will be applied to cloud service (like Google Voice) to “modify the existing balance between regulatory and market forces” through regulation. Indeed, that’s precisely what AT&T has suggested in recent letters (September 25 ^th and October 14 ^th) to the FCC.

AT&T’s partner Apple has already been the subject of such attacks for its decision to block the Google Voice app earlier this summer. The incident marked the beginning of open warfare between Google and AT&T/Apple. The FCC quickly jumped into the mix, first questioning how Apple manages its iTunes apps store for the iPhone, then questioning how Google runs its free Voice application. What legal authority the FCC has over either service is far from clear, but Apple seems to have gotten the message: It recently approved the Spotify music streaming app for the iPhone, which could be a serious competitive threat to the iTunes music store. This small incident highlights how easily regulators can impose their will through informal mechanisms like open-ended investigations even without clear authority to issue rules or bring enforcement actions. Yet none dare call it what it is: regulatory blackmail.

The Inevitability of Regulatory Capture

No doubt, other industry players will cheer on such regulatory harassment of the titans of tech—and maybe even demand more of it. Regulatory creep is driven by more than the self-interests of every bureaucracy to expand its own mission, budget and staff. As the Electronic Frontier Foundation has noted, “Experience shows that the FCC is particularly vulnerable to regulatory capture.” While lobbyists play an important role in defending business from government, all too many businesses naively look at government as a beast that can be tamed, trained, and turned to one’s own advantage, and often try to use the expanding regulatory apparatus to their own advantage or simply throw their competitors under the bus to save themselves. The result is a Hobbesian regulatory “war of all against all” within industry.

As Professor Alfred E. Kahn explained in his 2-volume opus, The Economics of Regulation, all regulation—however high-minded—is inevitably captured by special interests because:

When a commission is responsible for the performance of an industry, it is under never completely escapable pressure to protect the health of the companies it regulates, to assure a desirable performance by relying on those monopolistic chosen instruments and its own controls rather than on the unplanned and unplannable forces of competition. […] Responsible for the continued provision and improvement of service, [the regulatory commission] comes increasingly and understandably to identify the interest of the public with that of the existing companies on whom it must rely to deliver goods.

If Internet regulation follows the same course as other industries, the FCC and/or lawmakers will eventually indulge calls by all sides to bring more providers and technologies “into the regulatory fold.” Clearly, this process has already begun. Even before rules are on the books, the companies that have made America the leader in the Digital Revolution are turning on each other in a dangerous game of brinksmanship, escalating demands for regulation and playing right into the hands of those who want to bring the entire high-tech sector under the thumb of government—under an Orwellian conception of “Internet Freedom” that makes corporations the real Big Brother, and government, our savior.

Toward a Less MAD World: Digital Détente

Sincere defenders of real Internet Freedom—that is, freedom from government techno-meddling—recognize that there will always be disputes over how companies deal with each other online across all layers of the Internet. The question is not whether we need a technical coordinating mechanism for handling such disputes. Someone should mediate conflicts over alleged deviations from abstract neutrality principles. But should that arbitrator be an inherently political body like FCC? Or should we instead look to truly independent, apolitical arbitrators like the Internet Engineering Task Force or collaborative efforts like the Network Neutrality Squad? Such alternative dispute resolution mechanisms and fora need not have the power of law to be effective: The weight of their expert opinion, based on careful investigation of the facts, would likely resolve most disputes, because companies have strong reputational incentives to comply with reasoned rulings by truly neutral experts. And the white hot spotlight of public attention has a way of disciplining marketplace behavior as well.

Government would still have a role to play, of course, in enforcing antitrust laws where anticompetitive harm to consumers can be proven, and in enforcing the promises companies make to consumers. Ultimately, however, certain business models and technologies require non-neutral treatment, and the best remedy for concerns about non-neutrality is competition itself: In the high-tech sector more than any other, disruptive innovation makes it difficult for even the most successful companies to stay on top forever. Competitive entry—or even the threat of new entry—provides a powerful check on the power of so-called “gatekeepers,” but even more important is the prospect that today’s leaders will be tomorrow’s laggards: There’s little reason to think Google (search and advertising), Apple (smart phones and music) and Facebook (social networking) won’t someday find themselves playing catch-up, just as IBM (computers), Microsoft (desktop software and search), Friendster and MySpace (social networking), and Yahoo! and AOL (web portals) have had to do.

“Digital Détente” would require that all parties concede something and work constructively toward a more “peaceful” ( i.e., less regulatory) resolution. And yet, no Internet company wants to disarm unilaterally, foreswearing politics as a continuation of competition by other means. Only through multilateral disarmament could they break out of the current cycle of regulatory one-upmanship: If the companies in the Internet ecosystem could form a united front against increased government regulation and in favor of removing existing regulatory obstacles to competition, they could all return to their core competencies of creativity and innovation.

The alternative is a regulatory “nuclear winter”: high-tech titans turning their political fire on each other, catching innocent third parties in the cross-fire and bringing a dark cloud of government regulation over the entire Internet. Such increased regulation would stifle investment and innovation throughout the Internet ecosystem. Thus, it is consumers who will ultimately suffer most from the tech industry’s suicidal impulse, as their choices and digital lives are impoverished. For their sake, we hope all industry players will step back from the brink to avoid such high-tech mutually assured destruction.

When people ask me why I do what I do for a living — and, more specifically, why I focus all my attention on digital media and technology policy — I often respond by showing them the new gadgets or software I am playing with at any given time.  I just love digital technology.  I am swimming in a sea of digital gadgets, consumer electronics, online applications, computing software, video games, and all sorts of cyber-stuff.

Anyway, even though this is a technology policy blog, I sometimes highlight new digital toys or applications that have changed my life for the better. As the year winds down, therefore, I thought I would share with you five technologies that improved my life and productivity in 2008. I’d also love to hear from all of you about the technologies that you fell in love with this year in case I might have missed them. Here’s my list:

#1) Naturally Speaking 10:

Thanks to Nate Anderson’s outstanding review over at Ars Technica, I finally made the plunge and bought Dragon Naturally Speaking 10 earlier this month.  Wow, what a life-changer. I had played around with an earlier version of this market-leading speech recognition technology and found it somewhat clunky and unreliable. But Ver. 10, has ironed out almost all the old problems and become an incredibly sophisticated piece of software in the process. I love the way I can use simple voice commands to navigate menus in Microsoft Word and in Firefox. Perhaps best of all, I can dictate random rants into a pocket recording device and then upload them to Naturally Speaking (via a USB connection) and have them instantly transcribed. I’m even composing blog entries like this using it! Only problem is inserting HTML code; that’s still a hassle. Also, I find that switching from one input device to another definitely affects the quality of the transcription. Once you “train” Naturally Speaking using one device, it makes sense to stick with it. It’s not just the quality of the microphone; it’s also the proximity to your mouth that makes a difference. Regardless, this is one great product and, best of all, it’s should help save my rapidly-aging hands from becoming prematurely arthritic! All those years of video games and keyboards have taken their toll. #2) Scribd:

Like many other policy wonks and academics, I’ve long been housing my papers and studies on SSRN to give them more widespread visibility or share them with others. But SSRN’s format is clunky and its functionality is extremely limited. Worst of all, it didn’t provide any embeddable code such that documents could be hosted directly within a blog post. Scribd solves all those problems for me. It’s a slick document-hosting service that is also highly searchable. It also offers up relevant documents as you are viewing others (the same way YouTube does for video). Very cool feature. Better yet, Scribd let’s you create groups for your organization or interests to collect related documents in one place. (For example, check out the PFF group page here.) Why couldn’t SSRN be more like this?!

#3) Ubiquity for Firefox:

“CTRL-SPACE BAR.” Thanks to Ubiquity, that keyboard shortcut has forever changed the way I use the Firefox web browser. I know this won’t seem like a big deal to some people, but for an old geek like me, I still prefer navigating some applications with keyboard shortcuts instead of using my mouse and drop-down menus. Ubiquity lets me do so in a browser environment. Basically, anytime I see something in my browser that I’d like more info about, I just run my cursor over that term, hit CTRL/SPACE and up pops a command prompt box that lets me run an inquiry of my choice. Once that box pops up, I can run a quick search about the term by just typing Google, MSN, or Yahoo and then hitting enter. Or I can map it instantly by typing “map.” Or search for an image or video related to it by typing “Flickr” or “YouTube.” Or “eBay” it. Or “Wiki” it. Or “Digg” it. And so on, and so on. Here’s lists of the command prompts at your disposal (1, 2, 3).

#4) HTC Touch (Verizon Wireless XV6900):

Screw the iPhone. This is little beauty can do everything the iPhone can do and do it in more compact package. This thing sits in my front shirt pocket and I often forget its there. It also has a stylus. Don’t understand how you iPhone zombies get along without one. It also has none of the silly restrictions that encumber the iPhone. I’ve downloaded more mods and apps to this thing than I know what to do with. While you iPhoners are salivating over the slim pickings at the iPhone apps store, I’m sitting on 10,000 choices to decide from over at Handango (and that doesn’t even begin to scratch the market for homebrew hacks). HTC’s TouchFlo navigation is very cool and works effortlessly with the flick of your thumb. The touchscreen keyboard wasn’t so hot, but who cares when dozens of aftermarket ones are available (I went with Resco). Same goes for the IE mobile browser, which is the weak spot of any Windows Mobile equipped device. But I solved that problem with my next choice…

#5) Skyfire mobile web browser:

The mobile version of Internet Explorer has just never cut it, and Skyfire capitalized on that fact to produce a very slick touchscreen browser for Windows Mobile smartphones. The early beta version had some bugs, but they’ve been working those out and producing a great product in the process. Is the iPhone Safari mobile browser better? Yes, it still is. Even an Apple-hater like me will admit it.  But Skyfire is catching up quickly.

Honorable mentions…

LinkedIn: Yes, I know LinkedIn has been around a couple of years, but it really took off in 2008 and made impressive improvements to become more than just the “Facebook for Old Farts” I once thought it was. I am a huge fan of the new applications they have worked into the site, especially the WordPress blog app and the Amazon books app.

Google Chrome: Although it won’t be displacing Firefox in my heart any time soon, I have come to really appreciate Chrome’s speed compared to my Firefox experience, which is now bogged down with waaaaaay too many add-ons. (So much so that it takes me well over a minute to even get Firefox to boot up!) So, I pull up Chrome and run it alongside Firefox to surf script-heavy or graphically-intensive sites (like ESPN.com) or to just keep my eMail accounts and LinkedIn page active on another screen.