Healthy Broadband Competition

by on July 12, 2006 · 12 comments

Art Brodsky complains about the broadband duopoly:

We’ve argued that broadband is a duopoly, with Federal Communications Commission (FCC) statistics showing that just about everyone who has broadband gets it from either the telephone company or the cable company. The FCC has affirmatively pursued the policy of creating this situation, and it’s one of the main reasons we need a Net Neutrality policy. There is no real choice. The new Kagan study shows just how un-competitive the broadband market is. Here’s the title of the study: “Cable Modem Vs. DSL: Rivals Side-Step Big Price Wars So Far.” Not only are there only two “choices,” in supplier, there’s little evidence of competition on one factor that really counts–price. In their July 6 Insights email newsletter, Kagan puts it fairly simply: “Though the battle for broadband access subscribers is intense, there’s no screaming price war between cable TV and telcos, and Kagan Research doesn’t expect one in the foreseeable future.” You can read the report here.

There are several things to say about this. First, this doesn’t match my experience. I signed up for a cable modem a year ago at an introductory rate of $26.99/month for six months. After that rate expired, I called my cable provider and threatened to switch to AT&T (who was offering a $14.99/month introductory rate), and they offered me a rate of $29.99/month with a 1-year contract. So not only am I paying significantly less than the Kagan article shows, but I’ve also experienced direct price competition for my business.

Maybe St. Louis is just a more competitive market than most. But it’s also possible that the competitors have kept their official prices steady while offering more discounts, rebates, and special deals. The Kagan article doesn’t have a lot of detail about its methodoloy, so it’s hard to be sure.

Secondly, the lack of a “screaming price war” doesn’t prove there’s no competition. Look at the chart:

It looks to me like the price of DSL has been dropping at an annual rate of about 8 percent. How many other products drop in price by 8 percent per year? At the same time, “cable systems have increased their download speeds to a maximum of 30 mbps, versus a 10 mbps top common just a year ago, to help justify premium broadband pricing.” In other words, the telcos and cable companies have chosen to compete in different directions, one rapidly increasing connection speeds, and the other steadily cutting prices. It’s hard to see why those are developments we should be lamenting.

Finally, look at the last paragraph of the article:

“Eventually, cable will probably have make some reductions to cater to the lower end of the consumer market simply to get more customers,” concludes Rondeli. “At this point, though, cable operators don’t see the need.”

Sure sounds like there’s some competition to me! Right now, cable companies have a superior product so they see no need to cut prices. The “screaming price war” is likely to break out once the telcos start rolling out new fiber infrastructure. Regulatory policies that hasten the roll out of such fiber (i.e. cable franchise reform and not tying up the Internet in red tape) is the best medicine for a more competitive broadband market.

The cable companies and the Baby Bells are competing on price and features, and as a result, broadband service is getting faster and cheaper. It’s always possible to argue that progress would be happening even faster with more competition, but it’s wrong to pretend that there’s no difference between a monopoly and a duopoly.

  • http://www.cato.org/people/harper.html Jim Harper

    I’ve been discussing this a bit with Mike over on TechDirt. I’m not sure why everyone is so fixed on price when the study seems to reflect the interest of many consumers in throughput. My major comment is here. The heart of it is:

    I’m not sure why *price* competition is so important. The study appears to reflect that some consumers want more bandwidth, a niche being pursued by cable. Other consumers want savings, and DSL is more for them. (You could just as easily complain about lacking “throughput competition” because DSL isn’t increasing its throughput as fast as cable.)

    The study that would really be insightful is one that showed whether broadband service was priced at (or barely above) the cost of providing it. Measuring profit per unit of bandwidth sold would be the best measure of how effective price competition is, as opposed to deductive metrics like counting the number of competitors.

  • http://www.cato.org/people/harper.html Jim Harper

    I’ve been discussing this a bit with Mike over on TechDirt. I’m not sure why everyone is so fixed on price when the study seems to reflect the interest of many consumers in throughput. My major comment is here. The heart of it is:

    I’m not sure why *price* competition is so important. The study appears to reflect that some consumers want more bandwidth, a niche being pursued by cable. Other consumers want savings, and DSL is more for them. (You could just as easily complain about lacking “throughput competition” because DSL isn’t increasing its throughput as fast as cable.)

    The study that would really be insightful is one that showed whether broadband service was priced at (or barely above) the cost of providing it. Measuring profit per unit of bandwidth sold would be the best measure of how effective price competition is, as opposed to deductive metrics like counting the number of competitors.

  • http://www.sabreean.com Constance Reader

    The lack of competition argument does not refer to price, it refers to number of service providers avaiable in a given area, and thus consumer choice. Very few consumers in the U.S. have a choice of more than one broadband provider, and even fewer have a choice that would not require large upfront fees and equipment change. In other words, those that have a choice must choose between two different technologies, cable and DSL. But they do not have a choice between multiple DSL providers or multiple cable modem providers.

  • http://www.techliberation.com/ Tim Lee

    I don’t know what the situation is where you live, but in St. Louis, at least, the broadband providers are waiving installation fees and even offering special introductory rates for switchers. Obviously, more options is always better, but there certainly seems to be a fair amount of competition going on.

  • http://www.sabreean.com Constance Reader

    The lack of competition argument does not refer to price, it refers to number of service providers avaiable in a given area, and thus consumer choice. Very few consumers in the U.S. have a choice of more than one broadband provider, and even fewer have a choice that would not require large upfront fees and equipment change. In other words, those that have a choice must choose between two different technologies, cable and DSL. But they do not have a choice between multiple DSL providers or multiple cable modem providers.

  • http://www.cato.org/people/harper.html Jim Harper

    Constance, it appears you came into the middle of the conversation. The discussion has been centered on price. My point was to wonder why price is such a fixation when quality (in this case, throughput) is another apparent strong interest of consumers.

    More broadly, competition is a means to an end, not an end in itself. The study I suggest goes to the goal of competition – getting broadband service to consumers at the lowest possible price. Counting noses (providers) doesn’t tell you if that’s happening. You could have six, sixty, or six hundred DSL providers and if they’re all making enormous profit from providing the service, then price competition is not happening. So, again, the focus should be on the relationship between the cost of providing the service and the price charged.

  • http://www.techliberation.com/ Tim Lee

    I don’t know what the situation is where you live, but in St. Louis, at least, the broadband providers are waiving installation fees and even offering special introductory rates for switchers. Obviously, more options is always better, but there certainly seems to be a fair amount of competition going on.

  • http://www.cato.org/people/harper.html Jim Harper

    Constance, it appears you came into the middle of the conversation. The discussion has been centered on price. My point was to wonder why price is such a fixation when quality (in this case, throughput) is another apparent strong interest of consumers.

    More broadly, competition is a means to an end, not an end in itself. The study I suggest goes to the goal of competition – getting broadband service to consumers at the lowest possible price. Counting noses (providers) doesn’t tell you if that’s happening. You could have six, sixty, or six hundred DSL providers and if they’re all making enormous profit from providing the service, then price competition is not happening. So, again, the focus should be on the relationship between the cost of providing the service and the price charged.

  • Michael Larmoyeux

    If DSL is cheaper than Cable, but only about 800 kbps, is that really broadband? If Cable keeps their prices the same, and just adds more bandwidth at a higher price, is that competition helping to spread broadband?

    So, first, make broadband really BROADBAND. Make it cheap. Make sure it’s everywhere. I want 30 Mbps for the cost of DSL.

    Now, which will get us that (30 Mbps cheap) faster? Having a handful of giant Cable and Telco companies, with only a choice between one or the other of them in most areas of the country? Or having multiple Cable and multiple Telco companies serving each and every household? Which model represents real competition? And which one will get us cheaper bandwidth faster?

  • Michael Larmoyeux

    If DSL is cheaper than Cable, but only about 800 kbps, is that really broadband?
    If Cable keeps their prices the same, and just adds more bandwidth at a higher price, is that competition helping to spread broadband?

    So, first, make broadband really BROADBAND. Make it cheap. Make sure it’s everywhere. I want 30 Mbps for the cost of DSL.

    Now, which will get us that (30 Mbps cheap) faster? Having a handful of giant Cable and Telco companies, with only a choice between one or the other of them in most areas of the country? Or having multiple Cable and multiple Telco companies serving each and every household? Which model represents real competition? And which one will get us cheaper bandwidth faster?

  • http://www.techliberation.com/ Tim

    Michael,

    For Minnesota customers (where I grew up) Qwest’s web site is currently advertising 1.5 Mbit for $21.99, or 5 Mbit for $26.99. So I don’t think it’s true that DSL users are stuck at 800 kbps. Consumers appear to have a wide range of options between high cost/low speed and high speed/low cost.

    You say you want 30 Mbits for DSL prices? Well, the fastest way to get that is to encourage the Baby Bells to roll out fiber, so that in 2-5 years the “premium” packages get you 100 Mbit and the bargain rates get you 30 Mbit.

    Would it be better if there were more competition? Certainly. But I don’t see what that has to do with the network neutrality debate. Tying up broadband providers in red tape isn’t going to make it more likely that new competitors will start offering broadband services.

  • http://www.techliberation.com/ Tim

    Michael,

    For Minnesota customers (where I grew up) Qwest’s web site is currently advertising 1.5 Mbit for $21.99, or 5 Mbit for $26.99. So I don’t think it’s true that DSL users are stuck at 800 kbps. Consumers appear to have a wide range of options between high cost/low speed and high speed/low cost.

    You say you want 30 Mbits for DSL prices? Well, the fastest way to get that is to encourage the Baby Bells to roll out fiber, so that in 2-5 years the “premium” packages get you 100 Mbit and the bargain rates get you 30 Mbit.

    Would it be better if there were more competition? Certainly. But I don’t see what that has to do with the network neutrality debate. Tying up broadband providers in red tape isn’t going to make it more likely that new competitors will start offering broadband services.

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